Summer Visitor Services Representative

• Spend your summer in the stunning Waitakere Ranges
• Level up your career journey by joining Auckland Council's Regional Parks
• The best opportunity to provide exceptional Manaakitanga and share your passion for Auckland's Regional Parks

He angitūtanga: The opportunity 

Arataki Visitor Centre is seeking a friendly and motivated Summer Visitor Services Representative to create exceptional experiences for visitors in the stunning Waitākere Ranges, one of Tāmaki Makaurau Auckland’s favourite playgrounds. Your contributions will also help foster positive relationships with the local community.

This position involves a 5-day work week working, including weekends and public holidays throughout the summer season as the Arataki Visitor Centre is a 364-day operation. The potential rostered shift is Tuesday – Saturday.
 

You will primarily focus on delivering comprehensive information about Auckland Council Regional Parks, particularly the Waitākere Ranges.

What you expect on a day-to-day basis:

• Assisting visitors with track information (where to go and what to see) 
• Manage and support with activities, crafts, events and school holiday programmes 
• Taking bookings for activities, community groups and general enquiries
• Provide excellent customer service and support with visitors at the retail store

It’s your challenge to offer exceptional Manaakitanga and help shape the best visitor experience for our Summer Program.

Please view the position description here

He kōrero mōu: About you
 
Your background would include customer service, which may have been gained in the Tourism, Hospitality, Events or other Service industries.

You’ll be a great team player, and will be able to demonstrate:
 

• Real passion for delivering excellent customer service
• Computer literacy: MS Office applications 
• A full, clean and valid New Zealand driver's licence 
• Knowledge of Te Reo would be advantageous

Ngā āhuatanga kei a mātou: What we offer
 
The Arataki Visitor Centre is a popular location for tourists and locals alike. We are a passionate team that delivers great customer service and produces community-focused events while providing a supportive work environment. 
 
This is a fixed term and full-time position with 40 hours per week, paying $27.80 per hour. The fixed term duration is 12th November 2024 – 14th February 2025.
 
Shape the best visitor experience for our Summer Program whilst taking the next step up in your career, apply now!
 

Me Tono Ināianei!: Apply Now!

Applications close: Saturday 12th October

Our employer Kiwisaver contribution is additional to base salary offered.

#workingforauckland  #summer  #aratakivisitorcentre  #environment  #waitakereranges

This role is deemed safety sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.
 
Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.