Snr Libr & Council Serv Asst Ethnic Comm

Date: 26-Nov-2021

Location: West Auckland, NZ, 1010

Company: Auckland Council

  • Be a champion for our Ethnic Communities 
  • Bring your passion for libraries and your local community to this exciting role 
  • 38 hours per week including permanent or rostered weekends


Libraries and librarians play a key role in the community by providing library spaces which offer a wide range of resources and are welcoming to all who use them.

This Senior Library and Council Services Assistant – Ethnic Communities role is vital for connecting our communities and whānau with services and programmes in the Whau Local Board libraries. Based in the Avondale community library, this role develops and holds relationships with community patrons to deliver and promote services that fosters our information sharing programs. You will also provide opportunities to engage the community in the design of new initiatives in this area.


As this is a senior role you will be supporting the manager and team with daily operations including some supervisory responsibility.


He angitūtanga: The opportunity
We are currently looking for a team member who can:

  • Build and maintain relationships with local ethnic and migrant communities and develop, deliver, and promote multicultural services to those communities
  • Preferably speak a second language
  • Co-produce programmes and events in response to ethnic community needs and identify service gaps  and improvement opportunities
  • Support diverse community needs, engage under-served parts of local ethnic and migrant communities to increase participation and use of library
  • Work collaboratively with teams in the Whau Local Board sharing skills, knowledge, expertise and with the wider Council community
  • Provide exceptional customer service. Including supporting customers to use a wide range of library and non-library resources, navigating literacy and social vulnerability issues. Promote Council and community groups opportunities and offerings.
  • Keep up to date with current technology to support customers with access to resources in all formats

Click link to access Position Description


He kōrero mōu: About you
We are looking for an enthusiastic, individual who is inspired and excited about co-producing programmes and events with partners and community in response to ethnic community needs and identify service gaps relating to this community. Strong communication is a must as well as an ability to foster literacy and community engagement. You need to relate well to people of all ages and backgrounds, be flexible, confident with a “can do” approach.


Ngā āhuatanga kei a mātou: What we offer
This is a permanent opportunity working 38 hours per week from Sunday to Thursday. We're a tight knit team, all working together to ensure our visitors have an enjoyable and memorable experience.


As part of our Auckland Council Group, you’ll gain access to many benefits and discounts, including discounted financial services and insurance, Auckland Art Gallery membership, entertainment, lifestyle discounts and more. In addition, you’ll be joining a team of dedicated and respected experts working collaboratively across the region to contribute to Auckland’s growth and development. We are committed to diversity and have a culture built on trust and valuing individual and collective contributions.


Come join us and have the satisfaction of knowing you are contributing to Tamaki Makaurau growth. Apply now!


Applications close Monday 06 December 2021
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.