Library and Council Services Assistant - Helensville Library

He angitūtanga: The opportunity

The opportunity has arisen to work as a Libraries & Council Services Assistant in the Helensville Library. This will require you to be flexible as you may need to work from other sites within the local board area (Rodney Local Board.)
 
Helensville Library is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be helping customers from all walks of life.
 
Many of our libraries are open 7 days a week so flexibility around working days, including weekends and late nights, is required. We are looking to fill a part time position working 34.5 hours per week.

Shifts below:

•    Saturdays 08:30am to 13:30pm – 5 hours
•    Monday/Tuesdays 08:45 to 17:15pm - 7.5 hours (includes a 60 minute meal break)
•    Wednesday/Thursdays 08:45 to 17:00pm - 7.25 hours (includes a 60 minute meal break)

You can view a copy of the position description here

He kōrero mōu: About you

You will have strong people skills, are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment

We are looking for someone who:

• Brings a can-do attitude – reliable, full of ideas, and ready to make things happen.
• Is digitally confident and skilled in social media
• Understands and uses technology creatively and with confidence, able to support customers to successfully use information resources and devices.
• Demonstrates an understanding of Te Ao Māori values and principles.
• Embraces Te Tiriti o Waitangi – connects with our diverse community and celebrates te reo Māori
• Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.
• Is reliable, adaptable and fosters great relationships with the team and our community.
• Can demonstrate experience working with a diverse range of people.

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

 We also offer a range of employee benefits including:

• Four weeks annual leave, plus an additional week after five years
• Option to buy an additional week’s annual leave
• Additional day of leave for community activities
• Discounts on attractions and partnership benefits
• Discounted Health & Life Insurance Policies

As part of our organisation, please view a range of our: benefits

The band for this role is Band E, we expect to appoint the successful candidate at a salary of from $65,000 – $70,000 depending on skillset and experience.

Tono Mai: Apply Now!

Application close date: Tuesday 11th November 2025

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.