Library and Council Services Assistant - Waiheke Island

He angitūtanga: The opportunity

Two opportunities have arisen to become part of the Waiheke Library team as a fixed term part-time Library & Council Service Assistant. These are fixed term positions from 1 December 2026 to 31 March 2027.

The role work patterns are below, please note these roles are designed to be variable, but initially shifts would be:

30 hours per week Sunday, Monday, Tuesday and Wednesday.

• Sunday 9:45am – 4:15pm, Monday 8:30am – 5:30pm, Tuesday 9am – 6pm and Wednesday 9am – 6pm

22 hours per week Thursday, Friday & Saturday.

• Thursday 9am – 6pm, Friday 9am – 6pm, and Saturday 9:45am – 4:15pm.

We are a focused and committed team who take pride in delivering excellence in customer experience. Our libraries and council service assistants play a vital role in contributing to digital literacy, community connection, and reading programmes with our tamariki and rangatahi.

We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, high energy, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library including the facilitation of some programmes. As this is a customer service role, you will be supporting customers from all walks of life with library and council services.

To see the full position description, please click here.

He kōrero mōu: About you

You will have excellent people skills, strong digital skills, and are flexible and adaptable to our learning library environment. You have a passion for customer service with a positive attitude to serving people of all ages and backgrounds.  You are eager to learn new skills and thrive in a busy work environment.

We are looking for a team member who:

• Is positive, energetic, with a can-do attitude where no job is too big or small.
• Understands and uses technology with confidence, able to support customers to successfully use information resources and devices.

• Is reliable, adaptable and fosters great relationships with our community
• Can demonstrate experience working with a diverse range of people, including children and young people
• Demonstrates excellent written and communication skills.

• Has knowledge/understanding of Te Ao Māori or willingness to learn.
   

Ngā āhuatanga kei a mātou: What we offer 

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of.

Additionally, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

• Option to buy an additional week’s annual leave
• Four weeks annual leave, plus an additional week after five years
• Additional day of leave for community activities
• Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery
• Discounted Health & Life Insurance Policies
• Flexible and supportive work environment
• 3.5% KiwiSaver on top of your salary

As part of our organisation, please view a range of our: benefits

This is a band E position, the salary range is $67-$74k pro rata, depending on skills & experience.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

Applications close Sunday 27th September 2026 at 11.59pm

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at privacy@aucklandcouncil.govt.nz.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.