Guest Services

• Located at the stunning Waiheke Backpackers Hostel 
• Permanent and casual roles with part time hours are available 
• Immediate start 

He angitūtanga: The opportunity
 
Auckland Council’s Parks & Community Service department has opportunities for enthusiastic and customer focussed individuals to join our team, working at the stunning Waiheke Backpackers Hostel. These roles are permanent with part time hours (24 hours) or casual. 

You would be working in an amazing location above Onetangi Beach, where you will support the team with the day-to-day operation of the backpackers. You’ll be working closely with an amazing collaborative team to ensure our guests’ have a positive and memorable experience with us.
 
Day-to-day you could expect to work on:

• Customer service and front-of-house responsibilities
• Managing guest bookings and registration
• Payments, and cash handling
• Responding to calls and emails
• Housekeeping duties

Please view the position description attached HERE
The remuneration for the role is $28.95 per hour.

He kōrero mōu: About you
 
We are seeking an enthusiastic, and customer focussed person to join our team. A friendly and helpful attitude, and the ability to act on your initiative is key. The backpackers are open 365 days a year, we are especially busy throughout the summer months, so having the ability to work flexible hours, weekends, public holidays, and additional shifts is required. 
 
We will be looking for following skills:

• Computer literacy
• Administrative/reception & cash handling experience
• Excellent communication & problem-solving skills
• Good level of fitness, work ethic and sense of humour
• Team player but can be autonomous

We still encourage you to apply if you have some but not all these requirements.

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

We offer a range of employee benefits and proudly support flexible working options where possible.

View a snapshot of some of our employee benefits HERE. Help us make a difference to Tāmaki Makaurau.

Me Tono Ināianei!: Apply Now!

Ehara taku toa, he takitahi, he toa takitini. My success is not mine alone, but the success of many. 

We will be reviewing applications as they come in - so apply now and avoid disappointment. 

Applications close: Tuesday 12th August 12am NZST

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

Our employer Kiwisaver contribution is additional to base salary offered.

This position is deemed a safety-sensitive position and will require pre-employment drug and alcohol testing.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.