Guest Services

• Located at the stunning Waiheke Backpackers Hostel 
• Permanent, fixed term and casual roles with full-time/part time hours are available 
• Immediate start 

He angitūtanga: The opportunity

Auckland Council’s Parks & Community Service department has opportunities for enthusiastic and customer focussed individuals to join our team, working at the stunning Waiheke Backpackers Hostel. The role is open and flexible in terms of being either permanent, fixed term or casual with full time or part time hours available. Our ideal scenario we are aiming for permanent full time or permanent part time. You would be working in an amazing location above Onetangi Beach, where you will support the team with the day-to-day operation of the backpackers and to ensure our guests’ have a positive and memorable experience with us.

Day-to-day you could expect to work on:

• Customer service and front-of-house responsibilities
• Managing guest bookings and registration
• Payments, and cash handling
• Responding to calls and emails
• Housekeeping duties 

Please view the position description here

He kōrero mōu: About you

We are seeking an enthusiastic, and customer focussed person to join our team. A friendly and helpful attitude, and the ability to act on your initiative is key.

We will be looking for following skills:

• Computer literacy
• Administrative/reception & cash handling experience 
• Excellent communication & problem-solving skills
• Good level of fitness, work ethic and sense of humour
• Team player but can be autonomous

The backpackers is open 365 days a year, we are especially busy throughout the summer months, so having the ability to work flexible hours, weekends, public holidays, and additional shifts is required. 

Ngā āhuatanga kei a mātou: What we offer

In this his role you will support the team in providing a memorable experience for all our guests. It offers you variety and plenty of opportunity to help improve services.

As an Auckland Council employee, you will have access to a fantastic range of benefits, including financial and health services, store discounts, and discounted membership with our leisure centres.
 
Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.6 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents. In return for your hard work, you can expect a flexible and supportive work environment. 

Ehara taku toa, he takitahi, he toa takitini. My success is not mine alone, but the success of many.

Me Tono Ināianei!: Apply Now!

Applications close: Wednesday 23rd October

 
Our employer Kiwisaver contribution is additional to base salary offered.

#workingforauckland  #summer  #casualroles #backpackershostel  #WaihekeIsland #administration  #hospitality

This role is deemed safety sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.
 
Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.