Team Member - Network Support (South and East Auckland)

He angitūtanga: The opportunity 

We're looking for dedicated individuals to join our Network Support Team.  Whether you're an experienced and qualified lifeguard or looking to start a career in Leisure, we'd love to hear from you. This is an exciting opportunity to combine lifeguarding, customer service, and personal growth in a fun and rewarding environment.  

As a Network Support Team Member, you'll play a key role in supporting leisure centres across Auckland, helping to deliver exceptional customer experiences while ensuring our facilities remain safe, welcoming, and enjoyable for all visitors. 

Working across multiple locations, you will provide operational coverage support to meet planned leave, training commitments, and day-to-day business needs. This unique position offers variety, flexibility, and the opportunity to work alongside a diverse range of teams, meaning no two days are ever the same.

Key Responsibilities:

Lifeguarding 

• Actively supervise pool areas and promote water safety. 

• Respond to first aid and emergency situations. 

• Ensure facilities are clean, safe, and welcoming. 

Customer Service 

• Welcome and assist customers and visitors. 

• Process memberships, bookings, and enquiries. 

• Deliver exceptional customer experiences. 

Location and Hours 

We are currently looking for permanent team member working 20 hours & 32 hours per week.  

You'll work across a variety of centres in South & East Auckland, working on a flexible roster with fortnightly changes: Monday to Sunday between 5:00am to 10:00pm. 

Locations: Howick Leisure Centre, Lloyd Elsmore Park Pool and Leisure Centre, Manurewa Pool and Leisure Centre, Ōtara Pool and Leisure Centre, Papatoetoe Centennial Pools and Leisure Centre, Allan Brewster Leisure Centre, Moana-Nui-a-Kiwa Pool and Leisure Centre 

He kōrero mōu: About you 

We're looking for people who: 

• Enjoy working with people and supporting their community. 

• Are adaptable and thrive in different environments. 

• Have strong communication and customer service skills. 

• Are confident swimmers and committed to safety. 

• Work well in a team and take initiative. 

• Hold a current driver's licence and have reliable transport. 

Lifeguard Training Available 

Don't have your lifeguard qualifications yet? No problem. 

Successful applicants who do not currently hold a Pool Lifeguard Practising Certificate (PLPC) or First Aid Certificate will receive fully funded training from 9 Nov to 20 Nov 2026, OR from 30 Nov to 11 Dec 2026  (Monday to Friday 8 am to 4pm) at Auckland CBD and one of our centres.  

To enter the programme, you'll need to successfully complete a swim assessment: 

• 200m swim in under 6 minutes 

• 50m breaststroke 

• 25m sidestroke 

• 5 minutes treading water 

• Duck dive and object retrieval from a 5m pool 

Ngā āhuatanga kei a mātou: What we offer 

This is more than a lifeguarding role. It's an opportunity to develop skills across aquatics, customer service, recreation, and fitness while working alongside passionate teams dedicated to enhancing community wellbeing. 

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Please view a range of our employee benefits here.

Apply today and help Aucklanders stay active, safe, and connected. 

You can find the position description here.

Pay rate: $30.23/h (Our employer KiwiSaver contribution is in addition to the base salary offered.)

Applications close: Thursday 22nd October 2026, 11:59pm.

** Please note: Applications are reviewed as they are received, and interviews may be held before the closing date. The advertisement may close early, so we encourage you to apply promptly.

#workingforauckland  #aucklandcouncil

The role is deemed safety-sensitive and will require a pre-employment drug and alcohol test prior to offer. 
 
Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.  
 
Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers. 
  
By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process. 
  
If you do not consent to this information being provided, Council may be unable to properly assess your application, and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at privacy@aucklandcouncil.govt.nz. 
 
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.