Senior Library and Council Services Assistant | Mangere Town Centre Community Library

We are happy to share an exciting opportunity for a Senior Library and Council Services Assistant role.

This is a fixed term 30-hour role, work schedule is Saturday (6.5 hrs) , Monday (8 hrs) , Thursday (8 hrs) and Friday (7.5 hrs), currently based at the Mangere Town Centre Community Library.

We are open six days, so flexibility is required. You will also be required to work at the other libraries in the Māngere - Ōtāhuhu Local Board as needed.

 
He angitūtanga: The opportunity

This is a great opportunity to build on the experience you have already gained in libraries or programming. In this role you can take part in large scale programming alongside the library team.

You will support the team to deliver outstanding customer service while also taking on senior duties within the team. This 30-hour role is vital for connecting our communities and whānau with services and programmes in the Māngere - Ōtāhuhu Local Board libraries.

To see a copy of the position description, please click here.

He kōrero mōu: About you
 
We are looking for someone who can:
 
•    Build and maintain relationships and support the team to develop, deliver, and promote Library services
•    Share a strong people focused and empathy driven work ethic
•    Provide excellent customer service and provide a high quality day-to-day frontline library service
•    Understand and use technology with confidence, able to support customers to successfully use information resources and devices
•    Work collaboratively with teams in the Māngere - Ōtāhuhu Local Board sharing skills, knowledge and expertise
•    Show drive and has curiosity to bridge cross-cultural connections and communities.
•    Relate well to people of all ages and backgrounds
•    Model a positive attitude and show pride in their work
•    Be flexible, reliable and have a collaborative approach
•    Be a senior on site, understanding health and safety protocols
•    Proficiency in Te Reo Māori, or another Pasifika language will be advantageous

Ngā āhuatanga kei a mātou: What we offer 

You will be working within a library whānau that has a team culture committed to growth in te reo and tikanga Māori, a place where everyone can feel they belong.

You can expect variety in your work, and a supportive work environment for you to thrive. This is a leadership role, where you will be able to make a significant contribution to the diverse communities of the Māngere - Ōtāhuhu local board.  This opportunity provides satisfaction while leading, developing, and inspiring others.

On top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

•    Option to buy an additional week’s annual leave.
•    Four weeks annual leave, plus an additional week after five years.
•    Additional day of leave for community activities.
•    Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery.
•    Discounted Health & Life Insurance Policies.
•    Flexible and supportive work environment.
 
Click this link to find out more about our employee benefits package.
 
If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now!
 
Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

We are expecting to appoint the successful candidate at a salary of between $77 - $80k per annum, pro rata, depending on skills and experience.

Applications close 6th May 2026, 11:59 pm

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.