Senior Libraries and Council Services Assistant

• Be the heartbeat of vibrant community places connect, create, and inspire 
• Help shape engaging library programmes & services that bring people together 
• Support digital literacy & innovation empowering our community with tech skills 

He angitūtanga: The opportunity

Ngā Pātaka Kōrero o Tāmaki Makaurau (Auckland Libraries) have a strong community focus, and we are an extraordinary destination for the people of Auckland. Senior Libraries & Council Services Assistants play a vital part within our library team ensuring that our libraries within the Māngere - Ōtāhuhu Local Board, provide a world-class customer experience that is second to none.
 
A fantastic opportunity has become available to join the team as a Senior Libraries and Council Services Assistant – based at Māngere Town Centre Library and Māngere Arts Centre.

This is a permanent part-time position of 32 hours per week. The role requires flexibility to work across libraries within the Māngere-Ōtāhuhu Local Board area. A 6-hr Saturday shift at the Māngere Arts Centre is required, while the remaining workdays are flexible.

 
He kōrero mōu: About you

Flexibility, adaptability, superb people skills, a willingness to learn, a passion for customer service and a can-do attitude are essential.
We are looking for someone who can demonstrate an ability to:

• Be the senior on site and have capability, capacity and confidence to lead when required
• Leadership skills and ability to problem solve
• A great sense of resilience and ability to navigate challenging situations
• Work collaboratively with teams in the Local Board, sharing skills, knowledge and expertise
• Build a strong partner and relationship skills
• Provide exceptional customer service, including supporting customers to use a wide range of library and non-library resources, navigating literacy and social vulnerability issues
• Experience working with people from diverse backgrounds
• Keep up to date with current technology to support customers with access to resources in all formats
• Flexibility and collaboration across all aspects of your mahi
• Attention to detail and excellent organisational skills
• Knowledge/understanding of Te Ao Māori and a willingness to learn

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, fantastic regulars, and a strong community. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council. You will be supported by a culture that values te reo Māori me ōna tikanga, inclusion and interculturalism. You will receive dedicated training and development to help build your career and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

Tono Mai: Apply Now! You can find the position description here
Salary: $65,850 pro rata
Applications close 15th of August

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. 

Auckland Council is an equal opportunity employer (EOE). We serve the diverse communities of Tāmaki Makaurau and encourage applications from everyone — regardless of gender, ethnicity, age, educational background or religious belief — as well as from those who are disabled and/or neurodivergent. We are committed to making our hiring process accessible to everyone. If you need any adjustments at any stage of the recruitment process, please let us know.