Senior Libraries and Council Services Assistant

• Be the champion for Pasifika in your local community library!
• Serve customers in a vibrant and exciting library
• Help shape engaging library programmes and services

He angitūtanga: The opportunity

Come join our community focused libraries that prides itself on providing exceptional programmes and delivering outstanding customer service. We are currently looking for a new team member who has the confidence and creativity to engage with Pasifika whanau across the local board.

In this role you will develop, deliver and promote Pasifika services both in the library and through outreach programmes. You will work closely with Librarians in the local board, championing Pasifika initiatives while also being a valued member of the Mangere-Otahuhu Library Teams. These include Mangere Bridge, Mangere Town, Mangere East and Otahuhu Library teams.

This is a permanent part-time opportunity working 36 hours per week. Roster includes Saturday and four weekdays, with potential late-night shifts.

Our library is open seven days a week so flexibility around working hours including weekend is required. 

He kōrero mōu: About you

We are looking for an enthusiastic individual who is inspired and excited about working with our Pasifika community. Strong communication and digital skills are a must, as well as an ability to foster literacy and community engagement.

A team member who can demonstrate an ability to:

• Build and maintain relationships with local diverse groups, including our Māori, Pasifika and new migrant communities
• Develop strong partnerships with various stakeholders
• Be the senior on site and have capability, capacity and confidence to lead when required
• Support diverse community needs and engage under-served parts of the local communities
• Work collaboratively with teams in the Local Board, sharing skills, knowledge and expertise
• Provide exceptional customer service, including supporting customers to use a wide range of library and non-library resources, navigating literacy and social vulnerability issues
• Keep up to date with current technology to support customers with access to resources in all formats

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, fantastic benefits, and a strong community. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council. You will be supported by a culture that values te reo Māori me ōna tikanga, inclusion and interculturalism. You will receive dedicated training and development to help build your career and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

Tono Mai: Apply Now! You can find the position description here
Applications close: 16th of July

Salary: 65,850k/a (depending on skills and experience)

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.