Registration and Compliance Officer - Expression of Interest

Help increase dog registration and promote responsible ownership
•    Increase dog registration and support safer, more compliant communities
•    Deliver education, targeted campaigns, and field operations
•    Work collaboratively from our Manukau office with time spent in the field

He angitūtanga | The opportunity
As part of our Animal Management team, you will play an important role in supporting public safety by increasing dog registration and promoting responsible dog ownership across Auckland.

This is a varied, community facing role that brings together education, engagement, and enforcement. You will work proactively with dog owners, running targeted registration campaigns and undertaking field operations to ensure compliance. You will also support the annual dog registration renewal process, assist at community events, and take enforcement action when required under the Dog Control Act 1996.

Based in our Manukau office, you will spend time working in the field and collaborate closely with your team to deliver positive outcomes for both Aucklanders and their dogs.

This is a permanent, full time role, working 40 hours per week, Monday to Friday, with occasional weekend work as required.

He kōrero mōu | About you
We’re looking for a confident and community minded person who enjoys working with people and dogs and has a strong sense of responsibility for public safety and compliance. You’ll be comfortable balancing education with enforcement to achieve positive and sustainable outcomes.

You will bring:
•    At least two years’ experience in customer service or a regulatory/enforcement environment
•    A minimum of one year’s experience in a dog related role, including handling aggressive dogs
•    Knowledge of relevant legislation, including the Dog Control Act 1996 and Animal Welfare Act 1999
•    Strong communication, conflict resolution, and problem solving skills
•    Cultural competency, with the ability to work effectively with Māori, Pasifika, and diverse communities
•    A current, full New Zealand driver’s licence

Recruitment process – what to expect
This is an Expression of Interest. Applications will be screened as they are received, so early application is encouraged.

The expected recruitment steps are:
1.    Application screening (ongoing)
2.    One way video interview
3.    One day assessment centre, scheduled for the first week of June

Successful candidates from the assessment centre will be considered for current and upcoming vacancies across the teams listed.

Ngā āhuatanga kei a mātou: What we offer
At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.
 
We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.
As part of our organisation, please view a range of our: benefits
 
Me Tono Ināianei ! Apply now. 
Salary ranges from $65,000 – $77,000 per annum plus KiwiSaver and benefits.
Find a copy of the position description here:  https://bit.ly/48G92vZ
Applications close: Sunday, 10 May 2026
 
Note: 
If you are a Temp under Agency, please apply via the Auckland Council external website. 
 
This role is deemed safety-sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.