Registration and Compliance Officer

• Increase dog registration and promote responsible ownership
• Run campaigns, field ops, and enforce Dog Control Act 1996
• Support renewals, attend events, and work from Manukau office

He angitūtanga | The opportunity
As part of our Animal Management team, you will play a key role in keeping our communities safe by increasing dog registration and promoting responsible dog ownership.

This role is varied and community-facing, combining education, engagement and enforcement. You will proactively contact dog owners, run targeted campaigns and conduct field operations to ensure compliance. You will also support our annual dog registration renewal process, assist at community events, and take enforcement action when required under the Dog Control Act 1996.

Based in our Manukau office, you will spend time in the field and work collaboratively with your team to deliver positive outcomes for both Aucklanders and their dogs.

This is a Permanent, full-time role working 40 hours per week, Monday to Friday, with occasional weekend work. This role is based in Manukau.

He kōrero mōu | About you
We are looking for someone who is confident working with people and dogs, with a strong sense of community responsibility. You will have experience in customer service or regulatory environments and be able to balance education with enforcement to achieve compliance.

You will also bring:

• At least two years’ experience in customer service or regulatory/enforcement work
• Minimum one year’s experience in a dog-related role, including handling aggressive dogs
• Knowledge of relevant legislation such as the Dog Control Act 1996 and Animal Welfare Act 1999
• Strong communication, conflict resolution and problem-solving skills
• Cultural competency, with an ability to work effectively with Māori, Pasifika and diverse communities
• A current and full NZ driver’s licence

Ngā āhuatanga kei a mātou | What we offer
At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Me Tono Ināianei! Apply now!

Salary ranges from $65,000 – $77,000 per annum plus KiwiSaver and benefits.

Find a copy of the position description here:  https://bit.ly/48G92vZ

Applications close 31 October 2025.

The role is deemed safety-sensitive and will require a pre-employment drug & alcohol test prior to offer. 

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
 
Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.