Recreation Assistant Team Member | Ōtara

He angitūtanga: The opportunity

Recreation Assistant Team Member | Ōtara Pool and Leisure Centre

Auckland Council’s Pools and Leisure has an opportunity for a Recreation Assistant Team Member position at our busy Ōtara Pool and Leisure Centre.

As a Recreation Assistant Team Member, no two days will be the same! You’ll help us deliver an exciting range of community fitness and school holiday programmes, from badminton, basketball and volleyball, and more!

In this frontline role, your responsibilities will include:

• Delivering exceptional service to our customers and visitors;
• Supporting with the delivery of a variety of exciting sports and recreational programmes for young adults and youth;  
• Helping the Centre maintain a caring, fun and safe fitness and leisure environment;
• Providing assistance to Centre management with administration and operational duties; and
• Supporting with Centre activities including sporting leagues and daily timetabled programmes.  

This is an on-site, permanent 30 hours position. Hours range from 7am – 6pm. Flexibility is required as the shifts are subject to change according to the roster and the needs of the centre, especially during the school holidays. 

He kōrero mōu: About you

You’ll already be passionate about sports and recreation, and ready to step into a frontline customer service role. It goes without saying that you’ll be responsible when it comes to working with children. You’ll have a flexible approach and be able to use your initiative to facilitate suitable programmes for kids. An enthusiastic team player, you’ll have a positive attitude and infectious energy and be committed to providing your customers with an exceptional experience.  

Ideally, you’ll hold a current First Aid Certificate and have a good understanding of health and safety procedures. However, if not, training will be provided. Previous experience working with children is beneficial, and preferred. Importantly, you’ll be committed to maintaining a high degree of professionalism in your work.

Previous experience in teaching or coaching would be a strong advantage for this role  — especially if you’ve coached sports like basketball or netball or have experience as an umpire. You’ll need to feel confident managing groups of children during after-school activities. A full clean driver’s license is also strongly preferred, as school pick-ups and drop-offs may be part of your responsibilities.

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

You will be joining a team who are outgoing, and customer focused. As an Auckland Council employee, you will also enjoy multiple discounts and partnership benefits, along with having free use of the centre facilities.

We aim to upskill and progress your career, so you can train and take on other functions within our centres.

By the same token, if we occasionally need some help in other areas such as on our front desk and general customer service duties, as a team member, you may be called on to cover these areas if short staffed or at peak periods.

View a snapshot of some of our discountsand partnership benefits

Help us make a difference to Tāmaki Makaurau.

Me Tono Ināianei!: Apply Now!

Applications close: Wednesday 24 Sept 2025 11:59pm

Starting rate: $28.95+/h

Find a copy of the position description here: Team Member 

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

Auckland Council is an equal opportunity employer (EOE). We serve the diverse communities of Tāmaki Makaurau and encourage applications from everyone — regardless of gender, ethnicity, age, educational background or religious belief — as well as from those who are disabled and/or neurodivergent. We are committed to making our hiring process accessible to everyone. If you need any adjustments at any stage of the recruitment process, please let us know.

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.

Aucklad Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety sensitive position. As such applicants will be required to undergo police vetting and a drug test prior to commencing employment.