Proactive Animal Management Officer

• Reduce dog-related harm and promote safer communities across Auckland
• Engage with locals to educate and support responsible dog ownership
• Lead proactive compliance work in high-risk areas with team support

He angitūtanga: The opportunity 
In this highly rewarding role, you will be making a difference in our local communities, by reducing dog related harm and nuisance and helping us make dogs a positive part of Aucklanders’ lives. 

You will be joining the Proactive Animal Management team, which has a strong focus on community engagement and education whilst also undertaking intelligence led enforcement operations to enhance responsible dog ownership and compliance with the Dog Control Act 1996.
 
With the support of a large team, you will work proactively to deliver targeted compliance initiatives across Tamaki Makaurau with a focus in our high-risk suburbs, this may involve some aggressive dog handling and de-escalation skills, you will also participate in public speaking and community engagement events.
 
Our office is based in Manukau. This role is primarily Monday-Friday with occasional weekend work required. 

He kōrero mōu: About you
We need a conscientious, community-minded person like you to ensure public safety and compliance.  The key to your success is being able to form strong relationships and connections, providing quality advice and support to a wide range of stakeholders, and providing exceptional service to ngā whānau me ngā hāpori (families and communities).
 
This role suits individuals with strong public speaking or public-facing compliance backgrounds, who are passionate about positive outcomes for community, can demonstrate local community knowledge cultural awareness, strong public speaking and community engagement skills, customer service and conflict management skills, a calm empathetic approach to resolving situations, and dealing with aggressive dogs. Training will be provided.
  
A current, full clean NZ driver’s licence is required. 
 
Ngā āhuatanga kei a mātou: What we offer
We work across our diverse communities in Tāmaki Makaurau Auckland to minimise harm and nuisance from dogs and other animals and provide essential services such as dog registration and raising public awareness of responsible dog ownership and dog bite prevention strategies.

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.
 
We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits
 
Tono Mai: Apply Now!
Application close date: 2 October 2025
Salary range: $77,000 and $81,000 plus shift allowance. Our employer Kiwisaver contribution is additional to base salary offered.
Position Description: https://bit.ly/3UMReaB

Watch how Animal Management Officers contribute to our Auckland community:  https://bit.ly/3wxLOCb

Please note that the official title for this role is Proactive Animal Management Officer and the duties will vary from what is shown in the video.

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.