Place Host

• Learn new skills and engage with the local community
• Work in an inclusive environment with a focus on sharing and collaboration
• A great opportunity to make a real difference within the local community

He angitūtanga: The opportunity

Our Te Puke ō Tara Community Centre is a treasured community space and home to an exciting range of community programmes and events. The purpose of this role is to provide exceptional customer service and ensure our venues are safe, functional and welcoming places. We offer programmed and community-led activities as well as venue for hire spaces.
 
This is an exciting opportunity to join our passionate and friendly team.  Your day-to-day responsibilities will include:

• Welcome every visitor and provide information and assistance to ensure the visitor experience is rewarding and enjoyable, enhancing their knowledge and understanding of the Auckland Council services.
• Provide exceptional customer service and ensure venues are safe, functional and welcoming places.
• Support the operational management and performance of community facilities.

We are looking to fill a full-time permanent position that will primarily work Monday to Friday, with the possibility of occasional work outside these hours, including weekends and public holidays, if needed.

He kōrero mōu: About you

We are looking for someone with strong commitment to excellence in customer service and effective customer relationship management. If you enjoy learning new skills and thrive in fast-paced environments with new challenges, we want to hear from you!

We are looking for a team member who:

• Thrive in an agile and collaborative team environment.
• A strong commitment to excellence in customer service and effective customer relationship management.
• Passionate about communities and empathetic towards people from diverse social and cultural backgrounds, including the vulnerable.
• Demonstrate an understanding of Te Ao Māori values and principles.
• Possess basic knowledge of facility functions and services.

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. 

As part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now!

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

To view a copy of the position description, click here. 

Salary: $58,000 - $64,000 (depending on skills and experience)

Applications close 24 April 2025

 Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.