Library and Council Services Assistant - Papakura and Manurewa Local Boards

We have an exciting opportunity to join the Manurewa - Papakura Local Board team at Te Paataka Koorero o Takaanini as the Libraries and Customer Service Assistant
 
The role is part-time 16 hours (weekends) and fixed term 6 months. This role is suitable for a student looking for varied part-time work. The successful candidate must be flexible to work across the Papakura and Manurewa Local Boards.

Takaanini is a bilingual Whānau Hub that seeks to respond to the call of whānau aspirations to create a place of value and belonging by weaving te ao Māori through our whare. The three pou this whare operates under are: 

Pou Maatauranga: An inclusive approach to activate spaces to learn and play.

Pou Hauora: Whaanau live well, are happy and healthy.

Pou Ooritetanga: Equitable access to facilities to grow community wellbeing kaupapa. 

This whare is a bold attempt to indigenise how we create space, how we manage resources, how we build teams, how we listen, how we act, how we serve.

 
He angituutanga: The opportunity

Te Paataka Koorero o Takaanini is a treasured community space and home to an exciting range of community programmes and events. We offer programmed and community-led activities as well as venue for hire spaces. This is an exciting opportunity to join our passionate and community-minded team and add your warmth and energy to the alive and inviting environment.  

Day to day, your responsibilities will be to:
•    Deliver a welcoming and responsive service experience for all visitors using the Paataka Koorero.
•    Provide exceptional customer service and ensure the Paataka Koorero are safe, functional and welcoming places.
•    Raise the profile and reputation of Te Paataka Koorero o Takaanini
•    Welcome every visitor and provide information and assistance to ensure the visitor experience is rewarding and enjoyable.
•    Support library programming across the Paataka Koorero
•    Support in the operational management, administration and performance of the community hub and library.
•    Have a passion for library services and programming.

You can view a copy of the position description here

He koorero moou: About you

You are committed to service excellence, have a flexible approach and friendly manner. You are receptive to working in an agile and collaborative team environment and have a passion for communities and empathy for people from diverse social and cultural backgrounds including the vulnerable.

 
You are confident expressing your ideas and show flair and creativity in your work and have the ability to demonstrate an understanding of Te Ao Māori values and principles.

This is 16 hours part-time weekend position. It requires flexibility as assistance may be required at activities outside of 9am to 5pm and across the hub and extra hours.

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.As part of our organisation, please view a range of our: benefits 

Tono Mai: Apply Now!

Application close date: Friday 20th Feb 2026

Salary range: $65-69k pro rata

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.