Library and Council Services Assistant

Two opportunities have arisen to work as a Libraries & Council Service Assistant in the Manurewa – Papakura Local Board area.

• Permanent Part time 24 hours (Currently working Monday, Wednesday and Friday – 8 hour/day)
• Permanent Part time 20 hours (Currently working Saturday 8:30 to 4 pm), Monday (9:30 am to 5:30 pm) and Wednesday (8:30 am to 3:30 pm)

These opportunities are usually worked at Te Paataka Koorero o Waimaahia however you may be asked to work at any of our sites across the Manurewa - Papakura Local Boards.

He angitūtanga: The opportunity

In this customer focused role, you will be contributing to the day to day running of the library and front-line library service. You will have the opportunity to work closely with colleagues and customers to enable a great experience. We want to be known for our outstanding customer service. You will be working closely with our local community through a range of programmes, from children's activities and supporting and/or delivering exciting learning programmes and activities that are driven by community need.

Our library whānau is focused on caring for each other, our community and our environment. We love collaborating with community partners and we welcome people from all walks of life.

We are looking for someone who will assist with whatever needs doing with a smile on their face and in their heart. You will play an active role in daily operations, ensuring patrons have an all-round excellent library experience. Every day is different which is what makes it fun!

He kōrero mōu: About you

We are looking for someone who can demonstrate:

• Excellent communication and interpersonal skills and experience working with people from diverse backgrounds.
• Comfortable with technology and able to support customers to successfully use information resources and devices
• Experience working with tamariki and rangatahi
• Willing to assist with the delivery and development of programmes and events
• Flexibility and collaboration across all aspects of your mahi
• Attention to detail and excellent organisational skills
• Knowledge/understanding of Te Ao Māori or willingness to learn

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

As part of our organisation, please view a range of our: benefits

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

Tono Mai: Apply Now!

To view a copy of the position description, click here

Applications close 16 October 2025

We are expecting to appoint the successful applicant at a salary from $65k to $69k depending upon experience.  

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.