Facility Administrator (Weekend) - Māngere Arts Centre

He angitūtanga: The opportunity

We’re looking for a friendly, organised and community minded Facility Administrator (Weekend) at Māngere Arts Centre to support the smooth daily operations of our arts and culture facilities. In this role, you’ll be the welcoming face of the centre—providing excellent customer service, supporting facility staff, and ensuring our administrative processes run efficiently. If you enjoy variety, collaboration, and being at the heart of a vibrant community space, this is the role for you.

This is a permanent part time (6-hour) position. Every Saturday from 10 am to 4 pm. 

Te hiranga o tēnei mahi: Why this role matters

This role plays an essential part in helping our facilities deliver great experiences for customers, artists, community groups, and visitors. By providing high-quality admin support and maintaining seamless day to day operations, you help ensure our programmes and services meet the goals of local board plans, The Auckland Plan and community aspirations, including contributing to outcomes for Māori as guided by the Māori Plan for Tāmaki Makaurau. Your work helps create safe, inclusive, welcoming environments where creativity and community can thrive.

Ngā kawenga matua: Key responsibilities
 
•    Delivering friendly, helpful service across in-person, phone, and online channels
•    Resolving enquiries confidently and guide customers clearly when follow-up is needed
•    Promoting self-service tools and support digital literacy using current tech and resources
•    Assist with sales and ticketing enquiries for events held at the venue.

To view a copy of the position description, click here.

He kōrero mōu: About you

You are a proactive, people focused administrator who enjoys working in a busy, community centred environment. You bring:

•    1–2 years of customer service or admin experience
•    Strong organisation and time management skills
•    Confidence engaging with diverse customers and stakeholders
•    The ability to follow processes, use sound judgement, and adapt to evolving needs
•    Professional communication skills—written, verbal and interpersonal
•    Willingness to support a wide range of tasks and pitch in where needed
 

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.
 
We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

You’ll work in a stimulating environment and be part of a passionate team committed to Auckland communities. We support flexible working arrangements for our staff.

As part of our organisation, please view a range of our: benefits

If you’re an organised multitasker with a passion for people and community spaces, we’d love to hear from you.

Apply now and help us create great experiences in our arts and culture facilities!

This role closes on 11th March 2026

We are expecting to appoint the successful applicant at a salary starting from $28.95/hour depending upon experience. 

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.