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Duty Manager

Date: 27-Apr-2021

Location: South Auckland, NZ, 1010

Company: Auckland Council

•    Permanent part-time (variable hours) position available
•    Work in the exciting and varied world of theatre
•    Based at Hawkins Theatre

 

He angitūtanga: The opportunity
 
Hawkins Theatre in Papakura is on the lookout for a Duty Manager to be the senior management representatives on-site. You will be fully responsible for the timely and professional delivery of all aspects of facilities services including front of house, food & beverage, technical and operational management.

 

This is not a 'behind the scenes' role, you will be an integral part of our theatre, understanding the logistics and set up required every day.  You will need to be hands-on and be willing to jump in and assist the team in providing customer service to the highest standard. 

 
He kōrero mōu: About you
 
You will primarily take responsibility for the on-the-day delivery and management in Hawkins Theatre. This will include front of house, food, and beverage and providing technical assistance with sound & lighting, so a background in theatre, cinema, or corporate event or hospitality is essential. 

 

To be a success in this role, you will need a professional and approachable manner with impeccable customer service skills. You will be able to think on your feet, be creative and problem solve in a pressured environment.

 

To be successful in this role, you will have:
•    2 years+ experience is a Senior Supervisor role or 1 year + in a Duty Manager role.
•    Proven ability to lead, manage, motivate, and develop staff
•    Experience with the technical aspects of theatre such as sound & lighting 
•    Impeccable customer service skills and experience
•    The ability to think outside the square, challenge the way things are done and propose suggestions for improvement
•    Strong interpersonal skills and ability to manage and lead staff, casual, ushers, security, and contractors
•    A driver’s licence is desirable
•    A demonstrated understanding of the cultural diversity within New Zealand and a commitment to positive working relationships with all cultural groups

 

You must be willing to work flexible hours, (including evenings, early mornings, late finishes, weekends, and public holidays) with a commitment to work the hours required. 

 

While the role is part time at approximately 20 hours per week, the hours will vary in accordance with the venue, and what events are on. During busier periods, the hours will increase.
 
Ngā āhuatanga kei a mātou: What we offer

 

If you want to be part of a vibrant team, committed to delivering outstanding events to world-class standards, then we want to hear from you!
 
Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. The appointment will be subject to a satisfactory police check.

 

This role is deemed safety-sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.

 

Applications close: Tuesday 11th May 2021


Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.