Practice Manager Product Management & Business Analysis

He angitūtanga: The opportunity   

Auckland Council’s Technology Services team is on the lookout for an exceptional Practice Manager to lead our Product Management and Business Analysis team. This is your chance to drive innovation, enhance our product portfolio, and make a significant impact on the communities we serve in Tāmaki Makaurau. 

He kōrero mōu: About you   

As the Practice Manager at Auckland Council, you’ll lead an enthusiastic team of Product Managers, Product Owners, and Business Analysts, fostering a vibrant culture of innovation and excellence. You’ll ensure high-quality standards while creatively optimizing product management processes and attracting top talent to serve our community. With a strong ability to set clear performance goals and provide constructive feedback, you’ll inspire your team through engaging knowledge-sharing sessions. Building strong relationships with stakeholders will be essential as you develop a strategic approach that aligns our initiatives with Auckland Council’s vision and the dynamic needs of our community. Join us to make a meaningful impact and drive our success forward—while having fun along the way! 

Responsibilities: 

• Team Leadership: Oversee and manage a team of Product Managers, product Owners and Business Analysts -  providing guidance, coaching, mentorship, and support. 

• Quality Assurance: Ensure high standards of work within the Practice and adherence to best practices. 

• Process Improvement: Implement and optimise product management processes, methodologies, and frameworks. 

• Talent Development: Recruit, hire, and develop Product Managers, fostering a culture of innovation and excellence. 

• Performance Management: Set performance expectations, provide feedback, and conduct performance reviews for team members. 

• Knowledge sharing: Facilitate knowledge sharing sessions and encourage continuous learning across the Practice. 

• Stakeholder Management: Build and maintain strong relationships with key stakeholders. 

• Practice Strategy: Establishes and maintains a practice strategy that balances the businesses current and future needs of the practice with the sourcing and talent management approach. 

Qualifications: 

• Bachelor's degree in Computer Science,IT  or related experience orfield. 

• Proven experience as a Practice Manager or similar leadership role (5+ years) and can manage teams of greater than 30 people. 

• Strong understanding of product development methodologies and Agile practices. 

• Excellent communication and interpersonal skills. 

• Ability to lead and inspire a team to achieve high performance. 

• Strong analytical and problem-solving skills. 

Benefits: 

• Professional Growth: Access to ongoing professional development opportunities to enhance your career trajectory. 

• Collaborative Environment: Work within a supportive and inclusive culture that values teamwork and innovation. 

• Flexible Work Arrangements: Enjoy a work-life balance that suits your needs, with flexible options available. 

If you are a dedicated and visionary Practice Manager ready to shape the future of Auckland Council’s technology services, we encourage you to apply. Join us in making a meaningful impact for our community!