Libraries & Council Services Assistant

He angitūtanga: The opportunity

Ngā Pātaka Kōrero o Tāmaki Makaurau (Auckland Libraries) have a strong community focus and we are an extraordinary destination for the people of Auckland.  Our Library & Council Services Assistants play a vital part within our library team ensuring that our libraries within the Rodney local board, provide a world-class customer experience that is second to none.
 
No two days are the same, you will greet and assist customers with a variety of queries from assisting customers to access library & council services, supporting with the delivery of programmes and events, digital troubleshooting, Wi-Fi, and general computer queries.

Many of our libraries are open 7 days a week so flexibility around working days, including weekends, is required. We are looking for 1 person for a permanent 16 hour part time position based at Mahurangi East Library.

For this position you will be expected to work a Saturday and two weekdays. This role will require you to be flexible to sometimes work across all library services within the local board, which include Warkworth and Wellsford libraries.

To view a copy of the position description, click here
 
He kōrero mōu: About you

Superb people skills, flexibility, adaptability, a willingness to learn, a passion for customer service and a can-do attitude are essential.
 
The ideal candidate will:

• Be willing to help create a whānau environment where everyone works together to achieve team goals and share creative ideas.
• Enjoy working with people from diverse ethnicities and backgrounds
• Be a quick learner who would be able to assist people with technology queries
• Love working with tamariki and can assist with both adult and youth programmes.

Enjoy day-to-day frontline library service and the opportunity to connect directly with our library patrons.  

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, regular customers that have strong relationships with our library, an engaged community. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council. You will be supported by a culture that values te reo Māori me ōna tikanga, inclusion and interculturalism. You will receive dedicated training and development to help build your career and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

Tono Mai: Apply Now!

Applications close:  29th August 2024

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.