Holiday Park Assistant

• Work at the stunning Ōrewa Beach Holiday Park
• Permanent part time (32 hrs) and full-time roles available with immediate start
• Customer focussed and front of house role

He angitūtanga: The opportunity
 

Auckland Council’s Holiday Parks are seeking 2x Holiday Park Assistants to join their Orewa Beach Holiday Park team in permanent part time (32 hours) and full-time roles.

We are seeking a hands-on, versatile, friendly people’s people who are used to a busy work environment, being an effective team member and who can assist with the day-to-day operation of the Holiday Park. 

You’ll be working closely with an amazing collaborative team to ensure our guests’ have a positive and memorable experience with us.

You could expect to work on:

• Front of house customer service, reception and administrative duties
• Being the face of the business in welcoming, familiarising guests to the park and area
• Answering enquiries and processing online, email, phone and in-person bookings
• Creating customer bookings in software booking system, in putting data, receipting and processing of payments and sales
• Supporting general cleaning duties, assisting in housekeeping and amenities, light grounds / facilities maintenance and operations

You will work on a roster across seven days, as the park operates seven days a week from 8am – 8pm, including weekends, public holidays, and school holiday periods.

Our busiest time of year is during the summer season, therefore flexibility to work weekends, public holidays, additional shifts, and varying hours is essential.

This role also provides support across all areas of park operations and may be required to assist within the wider Holiday Parks portfolio at other parks and sites as business needs require.

You can find the position description here.

The role pays living wage of $29.90 per hour based on skills and proven relevant experience.

He kōrero mōu: About you

You will be confident with administration and reception duties and have experience with cash handling as well as an ability to use your initiative to resolve both operational and maintenance issues as they arise. 

We are seeking super stars who have:

• Customer service, administrative/reception experience, with advanced computer literacy in Microsoft Office suite software skills and proficiencies: Outlook, Word, Excel, Teams, PowerPoint and PMS booking systems
• Excellent communication and confident interpersonal skills, both written and verbal, with strong problem-solving abilities.
• Flexibility to work rosters (including weekends and public holidays), as a positive team member and autonomously
• Enthusiastic and approachable demeanour with a customer focussed approach, can do attitude and remain calm under pressure or dealing with challenging customers
• Ability and capacity to continually learn new skills, systems and processes quickly
• NZ Full Class 1 drivers’ licence is preferred, we do expect a restricted license at the minimum
• Hospitality, tourism experience along with practical hands-on cleaning or maintenance background would be advantageous, but not essential.

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now! 

Applications close: Thursday 23rd July at midnight

We are reviewing applications on a rolling basis and may close this advert earlier than initially advertised. We will update the advert accordingly, so please check back regularly for any changes.

This position is deemed a safety-sensitive position and will require pre-employment drug and alcohol testing.

Auckland Council is committed to the protection and well-being of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.