Senior Library and Council Services Assistant - Takapuna

He angitūtanga: The opportunity

Shift pattern: 20 hours per week, including one weekend day

We’re looking for two friendly, community‑minded Senior Library & Council Services Assistants to join our team delivering children’s and youth services within the Devonport–Takapuna Local Board area. Based primarily at Takapuna Library, you’ll help deliver engaging programmes, provide exceptional customer service, and support the smooth daily running of the library.

Te hiranga o tēnei mahi: Why this role matters

Libraries are vibrant community hubs where whānau, tamariki, and rangatahi come to learn, explore, and connect. Your mahi will help create safe, inclusive, welcoming spaces and support positive community experiences every day.

Ngā kawenga matua: Key responsibilities

• Support and deliver engaging, meaningful programmes for tamariki and rangatahi
• Build strong relationships with whānau, schools, ECEs, and local community groups
• Provide warm, informed customer service across both library and council enquiries
• Help customers build digital confidence and navigate online services
• Contribute to safe, welcoming community spaces and uphold operational standards
• Step into daily operational leadership when required

To view the full position description: click here

He kōrero mōu: About you

We encourage you to apply even if you don’t meet every requirement. What matters most is your ability to contribute to a collaborative, purpose‑driven frontline environment where diverse experiences are valued.

You will bring:

• Experience working with children and youth
• A collaborative, flexible, can‑do approach
• Confidence with technology and problem solving
• Calm, empathetic customer service skills
• Willingness to grow your te reo Māori and tikanga knowledge
• Ability to work across the Devonport-Takapuna Libraries when needed

We recognise that transferable skills come from many places — including community work, volunteering, or lived experience.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you’ll join a dynamic, supportive team where your mahi directly impacts the daily experiences of local communities. As part of our frontline workforce, you’ll be working onsite within a vibrant public environment, supported by colleagues who value collaboration, inclusiveness, and continuous learning.

We are proud to be recognised for our commitment to diversity, equity, and inclusion. We are accredited by GenderTick and are a signatory to the Pride Pledge, reflecting our commitment to a workplace where all staff feel valued and respected.

Together, we can create a Tāmaki Makaurau we can all be proud of.

 Explore our benefits: here

Tono mai: Apply now!

Applications close: Sunday 25 January 2026

Salary: $77,050 per annum pro rata (Band E), plus 3% KiwiSaver and benefits.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.