Library and Council Services Assistant

He angitūtanga: The opportunity:  

We have a fixed term opportunity and are seeking a resilient and enthusiastic individual to step into the role of Library and Council Services Assistant!

•    Libraries & Council Services Assistant – fixed term, part-time (16 hrs/week) position, finishing 30 June 2026 with the possibility of extension. 
•    We are looking for a “Weekend Warrior” to work both Saturday and Sunday, plus a half day during the week. 
•    This role is currently based at Albany Village Library but does require flexibility as you may be working across the Hibiscus Bays South and Upper Harbour Local Board Libraries.
  

He kōrero mōu: About you

You will have strong people skills and are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.

We are looking for someone who:
•    Has customer service experience.
•    Is collaborative, creative and enthusiastic.
•    Brings a can-do attitude – reliable, full of ideas, and ready to make things happen.
•    Is digitally confident and can support customers to successfully use information resources and devices.
•    Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.
•    Is reliable, adaptable and fosters great relationships with the team and our community.
•    Can demonstrate experience working with a diverse range of people.
•    Demonstrates excellent written and communication skills with a strong people focus.
•    Demonstrates an understanding of Te Ao Māori values and principles.

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. 

As part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.

 
If you’re excited by the idea of being part of a community-driven team that’s passionate about libraries, people, and technology– we want to hear from you!  

You may view full job description here.

Applications close: 30th October 2025

We expect to hire someone between the ranges of $70K-$77K (pro rata), based on experience. 

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.