EOTC Supervisor / Recreation Team Member | Birkenhead Pool and Leisure Centre

Date: 20 May 2023

Location: North Shore, NZ, 1010

Company: Auckland Council

  • Join a great team dedicated to making a positive contribution within the local community 
  • Enjoy free use of centre facilities plus a range of other benefits
  • Permanent Part-time roles, located at our fantastic Birkenhead Pool and Leisure Centre 



He angitūtanga: The opportunity

Recreation Team Member | Birkenhead Pool and Leisure Centre 


Birkenhead Pool and Leisure Centre is one of New Zealand’s leading Sports and Rec Facilities, as Recreation Team Member, you will play a key part to improve the customer experience for all Aucklanders that visit our Centre to another level.


You will be making sure that our customers are safe while enjoying their time at our Rock Well. You will also be helping us to deliver an exciting range of community fitness and school holiday programmes. This role will see you working with school students and community groups across the Auckland region.  

In this frontline role, your responsibilities will include the following: 

  • delivering exceptional customer service to our customers and visitors 
  • supporting with the delivery of a variety of exciting programmes for children aged 5-12,  
  • helping the centre maintain a caring, fun, and safe fitness and leisure environment, 
  • helping centre management with administration and operational duties. 
  • supporting with centre activities including sporting leagues and daily timetabled programmes 
  • Rock Wall Supervision
  • Holiday Programme Supervision  


We have a permanent part-time position available at our centre, with the possibility of picking up additional shifts.


The 30 hour shifts:

Tuesday 12:45pm - 9:15 pm, Wednesday 12:45pm - 9:15 pm, Thursday 12:45pm - 9:15 pm,  Friday 3:15 pm - 9:15pm



He kōrero mōu: About you 
You will be responsible for Rock Wall Supervision, so you need to be comfortable with height. 


You will also be: 

  • passionate about sports and recreation and be ready to step into a frontline customer service role. 
  • responsible when it comes to working with children.
  • have a flexible approach and be able to use your initiative to facilitate suitable programmes for kids.  
  • be an enthusiastic team player 
  • have a positive attitude and infectious energy 
  • be committed to providing your customers with an exceptional experience.
  • understand health and safety 
  • committed to maintaining a high degree of professionalism in your work


You will need a First Aid Certificate, however, we will help you attain this if you do not have one already. 


You must have outdoor experience in lending groups or similar experience, and an interest in rock climbing.

This role is suitable for someone who are working or have worked in the outdoor education industry.


Ngā āhuatanga kei a mātou: What we offer. 


We are keen to have a multifunctional workforce within our centres, so you would potentially have the chance to train and in time take on other roles such as Lifeguard, Learn to Swim Instructor, Fitness Instructor or Customer Service.  


There are opportunities for advancement into senior and leadership roles, and we are fortunate to have a wide range of opportunities across the Auckland Council. 


As an employee, you will gain access to many benefits and discounts subject to your employment agreement. Click HERE to find out more about our employee benefits package and as a Leisure Centre employee, you will enjoy free use of the facilities.   



Pay rate: $23.65 



This position is deemed a safety sensitive position and will require pre-employment drug testing.


Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety sensitive position. 

As such applicants will be required to undergo police vetting and a drug test prior to commencing employment.    

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process. 

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.