Casual Team Member | Recreation - Birkenhead Pool and Leisure Centre

• Join a great team dedicated to making a positive contribution within the local community! 
• Enjoy free use of centre facilities plus a range of other benefits
• Great development pathway and multiple opportunities within Auckland Council

He angitūtanga: The opportunity

Casual Recreation Team Member | Birkenhead Pool and Leisure Centre 

Birkenhead Pool and Leisure Centre is one of New Zealand’s leading sport and recreation facilities. As a Casual Recreation Team Member, you’ll play a key role in delivering fun, safe and engaging recreational experiences for children, school groups and the wider community.

You’ll support the delivery of a diverse range of programmes and activities, from school holiday programmes and indoor rock climbing to outdoor education and group-based recreational experiences. This is an active, hands-on role where you’ll help participants build confidence, develop new skills and enjoy trying something new.

In this frontline role, your responsibilities will include: 

• Delivering exceptional customer service to our customers and visitors 
• Supporting with the delivery of a variety of exciting programmes for children aged 5-12
• Helping the centre maintain a caring, fun, and safe fitness and leisure environment
• Helping centre management with administration and operational duties
• Supporting with centre activities including sporting leagues and daily timetabled programmes 
• Rock Wall Supervision and Holiday Programme Supervision  

This is a casual role with no fixed roster. You’ll have the flexibility to work shifts as they become available, based on the operational needs of the centre. 

He kōrero mōu: About you 

You’ll bring a genuine passion for sport and recreation and be excited to step into a frontline role within a busy leisure centre environment. You demonstrate a responsible, caring, and safety‑focused approach when working with children, along with the flexibility and initiative to support the delivery of engaging and age‑appropriate programmes.

You will also bring:

• A positive attitude and infectious energy as an enthusiastic team player
• A strong customer service mindset, with a focus on creating welcoming experiences
• The flexibility and initiative to support a wide range of programmes and daily timetabled activities
• A professional, reliable, and customer‑focused approach to your work
• Confidence supporting centre operations, including administrative and operational tasks
• The ability to assist with activities such as rock wall supervision, holiday programmes, and general centre supervision

Ideally, you will:

• Hold a current First Aid Certificate and understand health and safety procedures (training provided)
• Be comfortable supporting activities such as holiday programmes, sporting leagues, and Rock Wall supervision
• Demonstrate a strong commitment to maintaining high standards of professionalism at all times

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

Tono Mai: Apply Now!

You can find the position description here: *Official role title is Team Member

Starting rate: Living Wage $29.90/h. Please note, our employer KiwiSaver contribution is additional to the base salary offered. 

Applications close on 26 November

Auckland Council is committed to the protection and well-being of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety-sensitive position. As such applicants will be required to undergo police vetting and a drug test prior to commencing employment. 

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.