Casual Team Member | Albany Stadium Pool

• Help us get "More Aucklanders more active, more often”
• Enjoy free use of Centre facilities plus a range of other benefits
• Great development pathway and multiple opportunities within Auckland Council

He angitūtanga: The opportunity

You will be joining our team at Albany Stadium Pool, whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression, and our Customer Support Team are the people who make it happen when Aucklanders visit our centres.

Working as a Casual Team Member – Customer Support, right from the first smile you will be responsible for delivering an effective and professional frontline service to our diverse customer base, handling a wide range of enquiries both face‑to‑face and over the phone. You’ll find that no two days are the same! 

This is a casual role, so flexibility is essential. You’ll be required to work a range of shifts, including early morning and evening shifts to support opening and closing of the centre.

Our centre operates 7 days a week from 5:30am to 9:30pm, reliability, and commitment to working early, late and weekend shifts are crucial.

He kōrero mōu: About you

Also, you’re comfortable managing a range of enquiries, maintaining accurate records, and responding to customer needs in a timely and solution‑focused manner.

You’re outgoing and enthusiastic nature, combined with a genuine passion for delivering excellent customer service, will see you thrive in this role. You enjoy working with people, take pride in providing friendly and professional service, and consistently go the extra mile to make every interaction a positive one.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now!

You can find the position description here: *Official role title is Team Member

Salary rate: 28.95/hr

Applications close on 7 May 2026
 

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check. 

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process