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Casual Customer Service Representative, Albany Stadium Pool

Date: 10-Jul-2019

Location: North Shore, NZ, 1010

Company: Auckland Council



He angitūtanga: The opportunity


You will be joining our team at Albany Stadium Pool whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Service Team are the people that make it happen when Aucklanders visit our Centres.


Working as a Customer Service Representative, right from the first smile you will be responsible for ensuring an effective and professional frontline service to our diverse customer base, dealing with a wide range of enquiries, both face-to-face and on the phone. You will find that no two days are the same!


He kōrero mōu: About you


You will have proven administration and communication skills, as well as an ability to use your initiative to resolve problems and satisfy your customer needs. Your outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service, is the key to success in this role. 


Ideally, you'll hold a First Aid Certificate. The centre operates 7 days a week, so reliability and commitment to working early, late and weekend shifts is crucial.


Ngā āhuatanga kei a mātou: What we offer

We offer ongoing support and commitment to your personal and professional development. This is a casual opportunity, so you'll need to work flexible hours as and when needed, including weekends, early starts and late finishes.


To find out more about Albany Stadium Pool, please visit our website.


So, if you think you have what it takes to join our professional and fun team apply now!


Applications close: 25 July 2019.


Please note, the official job title for this role is 'Customer Support Representative'. 


This position is deemed a safety sensitive position and will require pre-employment drug testing.


Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.


Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.