Library and Council Services Assistant - Pukekohe

Join our team of skilled professionals and collaborate closely with your local community!

We have a permanent part-time Library and Council Service Assistant position available, working across Franklin at two sites. If you are passionate about literacy, the arts, and supporting the community, keep reading! 

He angitūtanga: The opportunity

This 30-hours-per-week position (60 hours per fortnight) includes at least one weekend day per fortnight and occasional late finishes (6pm or 7pm).

Based across the Franklin Local board area, you will be working between our two sites:

• Pukekohe - Franklin Arts Centre, Library and Council Services
• Waiuku - Waiuku Library and Community Space

We are seeking an experienced individual to support our integrated mahi; someone who is looking to grow their experience in this customer-focused role. You will be contributing to the day-to-day operations of our front-line services across all our spaces. Your active involvement will ensure that patrons have an exceptional visitor and customer experience.

No two days are the same. One moment you may be helping a customer access digital resources or library collections, the next you may be assisting with a community programme, supporting an arts exhibition, helping a resident navigate council services, or providing local information and advice. You will be someone who enjoys creating welcoming and inclusive experiences and is committed to making our libraries and community spaces places where everyone feels valued, respected, and supported.

To view a copy of the position description, click here 

He kōrero mōu: About you

Your experience should show the following:

• Effective communication, relationship-building, and teamwork skills, with experience collaborating successfully with diverse communities.
• Confidence with technology and ability to support customers in successfully using information resources and devices.
• An understanding and appreciation of the role that both the arts and libraries have in community development.
• Knowledge/understanding of Te Ao Māori or a willingness to learn.
• Willingness to support the delivery of programs and events in the local board area.
• Attention to detail, excellent organizational skills, and ability to work well under pressure.

• An ability to remain calm, resilient, and customer-focused while balancing competing priorities in a busy public environment.

The following would be advantageous:

• A current driver’s licence.
• A second language.

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, great customers, and a strong community focus. You will have opportunities to develop your career within Auckland Libraries and Auckland Council, supported by a culture that values te reo Māori me ōna tikanga, inclusion and interculturalism.

Along with ongoing training and development, you will enjoy a range of Auckland Council employee benefits and discounts. Click this link to find out more.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.

Tono Mai: Apply Now!

Applications close Sunday 25 October 2026 at 11.59pm

Salary: Band E ($67,414-$79,310) pro rata, depending on skills and experience.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at privacy@aucklandcouncil.govt.nz.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.