Facilities Manager - Howick

• Lead the management of diverse community facilities in the Howick Local Board area
• Use your expertise in contract and asset management across built and open spaces
• Join a collaborative and supportive team making a real difference daily for Aucklanders

He angitūtanga: The opportunity

Parks & Community Facilities (PCF) helps create great places Aucklanders love. We play a vital role in promoting the wellbeing of our communities by delivering essential maintenance and capital programmes across Tāmaki Makaurau. Our passionate team is on the ground daily; building, maintaining, and renewing community buildings and public spaces such as parks, walkways, libraries, and leisure centres.

As the Facilities Manager for the Howick Local Board, you are the subject matter expert for all community facility assets within this area. This diverse portfolio spans urban and semi-rural areas, town centres, buildings, and open spaces across Pakūranga, Howick, Botany, East Tāmaki, and Flat Bush. Within our department, we act as kaitiaki (guardians) of Auckland Council parks and community facilities.

Reporting to the Area Operations Manager, you’ll drive asset and contract performance. Together, we deliver seamless, high-performing facility and parks management through excellent contractor management and communication. Collaboration is key, as you’ll work closely with local board members, community organisations, centre managers, and other stakeholders, always focused on delivering value to our communities.

You’ll be one of four Facilities Managers overseeing the main contract, requiring strong collaboration with your peers to coordinate performance and leverage individual strengths. You’ll also oversee two capable Facilities Coordinators working across the Howick local board portfolio. While they’re not direct reports, you’ll ensure they have clear deliverables, are empowered, engaged, and motivated to succeed, and that their performance improves team results. We want someone who is not afraid to provide advisory or training support to others, because together we grow and improve.

Your responsibilities will include:

• Efficiently and effectively managing maintenance and other requests for service for Council-owned assets across the local board area. These responses need to meet customer expectations and deliver value for the council
• Managing operational and minor capital expenditure budgets, including contract variations, ensuring value for money and quality
• Monitoring and reporting on asset condition, faults or failures, and trends, using auditing and dashboard reporting to drive early and continuous improvement
• Driving high performance from contractors and proactively managing their performance
• Ensuring all compliance conditions are met on time and the council's assets are safe and secure for users
• Understanding the customer journey, so keeping customers and stakeholders informed of maintenance works and actively seeking feedback
• Occasional on-call evening, weekend, and holiday cover will be required to enable 24-hour, 7-day-a-week coverage, in liaison with the Auckland Council customer call centre and the contractor

He kōrero mōu: About you

You’ll bring 7+ years' experience in maintenance delivery, with a strong emphasis on managing complex maintenance programmes, complex asset types, compliance of assets, health and safety of suppliers, and driving high performance and value from suppliers.

Your expertise will span across built and open spaces, alongside practical asset operational management. Technical knowledge in areas such as parks and open space management, horticulture, building compliance, electrical, plumbing, and/or other specialist subject matter areas, including Health and Safety, is essential.

We’d like to see: 

• Strong communication and collaboration skills
• A robust understanding of contract management
• Proven capability in budget management and financial tracking
• The ability to understand data and trends
• Some leadership or experience mentoring and coaching peers would be an advantage

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau an Auckland we can all be proud of. You will join a team of diverse, dedicated, and respected experts working collaboratively across Auckland, who are passionate about delivering real results for our community and future generations. We have a culture built on trust and valuing individual as well as collective contributions.

We honour Te Tiriti o Waitangi, value Te Ao Māori (The Māori World), support kaitiakitanga, and are responsive to the needs of the Māori community. We support and promote the development of staff confidence and capability across Te Reo Māori, Tikanga, Te Ao Māori, and Te Tiriti o Waitangi.

Working 40 hours per week, Monday to Friday, you will have some flexibility with how those hours are set. In return for your hard work, you can expect a flexible and supportive work environment. 

We offer a range of employee benefits; to view a snapshot of some of our employee benefits click HERE

Apply today by submitting your cover letter (telling us why you are interested in and right for this opportunity) along with your CV.

A copy of the position description can be viewed HERE. 

Applications close Tuesday, 15th July 2025

You will be required to have a valid NZ driver's licence due to the nature of the position where you will be required to travel.

This role is deemed safety sensitive and, in line with Auckland Council policy, you will be required to complete pre-employment drug & alcohol testing.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.