Crowd Safety & Security Manager

Date: 05-Aug-2022

Location: NZ, 1010

Company: Auckland Council

  • A chance to work with respected and dedicated experts in a collaborative environment
  • Great organisational benefits on offer
  • Grow your career with an organisation that truly focuses on staff development

Tātaki Auckland Unlimited (TAU) combines the power of Auckland’s cultural richness with our successful destination management and economic development programmes. We are New Zealand’s largest producer of cultural, entertainment, sporting and wildlife experiences, and the largest regional economic development agency in the country. 
He angitūtanga: The opportunity
Reporting to the Head of Event Security, the Crowd Safety & Event Security Manager’s (CSSM) is responsible for the safeguarding of crowd management, public safety and security protocols in relation to the delivery of events, led by the Event Manager.


Key responsibilities include:


  • The management of Auckland Stadiums’ security policies and protocols, with regards to the onsite technical production activities of venue hirers, during pack in and pack out periods
  • Assisting the event delivery team in the provision and management of resources, equipment and temporary infrastructure for events
  • Maintaining an integrated and collaborative approach to managing health and safety across all elements of event delivery in conjunction with the TAU Risk and Assurance team
  • Supporting the Security Manager in managing daily security operations and establishing, updating and maintaining security policies and procedures to protect the assets of Auckland Stadiums, its employees and guests
  • Managing the Incident Control Point (ICP) on event days as the central control of Crowd Safety operations and Incident Management teams, event delivery functional communications and CCTV operations. 

To view a full outline of responsibilities and the position description for this opportunity, please see here.
He kōrero mōu: About you
Your interpersonal, communication and organisational skills will be highly leveraged in this role and your ability to build, develop and nurture trust-based relationships will be key to your success.


With a keen eye for detail and over 5 years’ experience in supervising events and/or security staff, you will be able to apply level of risk management required to be successful in this role, ensuring the identification, analysis and communication on safety and security related risks at all times.


Your leadership skills combined with a customer-centric approach will also ensure contract crowd safety staff are provided clear instructions and responsibilities of their role when working with TAU, to ensure an efficient, responsive and engaged team is established on event days.


Ngā āhuatanga kei a mātou: What we offer
As part of our Auckland Council Group, you will gain access to many benefits and discounts, including discounted financial services and insurance, entertainment, lifestyle discounts and more.


While this is a permanent, full-time opportunity working Monday to Friday, due to the nature of the role you will be required to have the flexibility to work weekends, after hours and public holidays on occasion so we ask that you apply only if you have a full, clean, NZ driver’s licence.


Come join us and have the satisfaction of knowing you are contributing to Tamaki Makaurau economic growth. Please don't hesitate to apply if you're interested in this role, as suitable applicants will be interviewed prior to the application close date.
Applications close Friday 19/08/2022.


Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.