Workforce Planner

Date: 18-Nov-2021

Location: Central Auckland, NZ, 1010

Company: Auckland Council

  • Play a critical role in shaping, managing, and delivering exceptional workforce planning and management.
  • Work closely with our Security & Visitor Safety team to support workforce activities.
  • 12 months Fixed Term opportunity with the possibility to become permanent.

Auckland Unlimited is the economic growth agency for Tāmaki Makaurau. We support the progress of a vibrant and competitive economy, with a focus on creating more quality jobs for all Aucklanders. We love what we do, and we love making a difference!

As custodian to some of the most iconic venues, we are New Zealand’s only major integrated performing arts centre, underpinned by a commercial conventions business, with a focus on presenting the best of national and international performing arts, conventions, meetings, and entertainment. As such the Workforce Planner position plays a critical role in building and maintaining the security and safety of all our employees, our customers and our venues across Tāmaki Makaurau Auckland.


He angitūtanga: The opportunity
Reporting to the Head of Security & Venues, the Workforce Planner is responsible for effectively administering the workforce management platform within the Security and Visitor Safety division of Auckland Unlimited. This includes Security Attendant rostering, staff leave management, productivity reporting and analytics to provide recommendations on complex information with broad operating latitude while also have a robust approach in the development and execution of capacity planning as a key member of our venue and protection teams.


The Workforce Planner will also be responsible in creating forecasts by drawing on historical, judgmental, and driver-based information. Provide analysis and maintain historical data in workforce platform to ensure optimum productivity and operational results are accurately reported for potential impacts to operations which plays a critical part in our ability to service objectives of our organisation.

Click link to access Position Description.


He kōrero mōu: About you

With your flair for workforce planning coupled with your organisational skills, ability to juggle multiple priorities and your strong attention to detail, you will thrive in this role. You will be highly motivated and will want to use your exceptional human resource expertise, technical knowledge, and problem-solving skills to make a real difference.

You are strategic and a holistic thinker who can see the bigger picture and can dive into the details to provide recommendations and solutions. You have a proven ability to foster collaborative thinking and experienced in fostering relationships with stakeholders.

Ideally the person we are looking for will have:

  • At least 3 plus years’ experience in workforce planning including using workforce planning systems preferably Humanforce or Time and Attendance
  • Strong analytical and reporting skills.
  • Excellent oral, written and verbal communication skills
  • Highly experienced in the use of windows-based software applications with a high functional competency in Excel, Word, PowerPoint.
  • Excellent time management and personal organisational skills.

This is an incredibly fast-paced role where your resilience will shine through, as will your ability to think creatively and come up with unique solutions.


Ngā āhuatanga kei a mātou: What we offer

This is not only a critical role, but a pivotal one with the opportunity to widely influence our wider organisation. You’ll be joining a team that truly has a passion for delivering exceptional safety and security services across all our venues while also engage and be part of a rich culture and environment with a wide array of stakeholders to engage with and bring on a journey.


As part of our Auckland Council Group, you’ll gain access to many benefits and discounts, including discounted financial services and insurance, Auckland Art Gallery membership, entertainment, lifestyle discounts and more. In addition, you’ll be joining a team of dedicated and respected experts working collaboratively across the region to contribute to Auckland’s growth and development. We are committed to diversity and have a culture built on trust and valuing individual and collective contributions.


Come join us and have the satisfaction of knowing you are contributing to Tamaki Makaurau economic growth. Apply now!


Application close 5 December 2021
Auckland Unlimited, a CCO of Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.