Senior Libraries and Council Services Assistant

He angitūtanga: The opportunity
 
Ngā Pātaka Kōrero o Tāmaki Makaurau (Auckland Libraries) have a strong community focus, and we are an extraordinary destination for the people of Auckland.  Our Senior Library & Council Service Assistants play a vital part within our library team ensuring that our libraries within the Whau Local Board, provide a world-class customer experience that is second to none.
 
An exciting opportunity has become available to join the Whau Local Board cluster as a Senior Library & Council Services Assistant- Children and Youth. This is a permanent part time 20 hrs position worked over three days including a Saturday. While the role is primarily based at Blockhouse Bay Library, you will also be expected to work across our other local board libraries in Avondale and New Lynn as needed.
 
In this role, you will support the day-to-day operations of the library service, serving as a role model in delivering excellent customer service to people of all ages and backgrounds. You'll actively engage with customers in the library, helping them access a wide range of resources and services to ensure a positive and memorable library experience. 
 
Working closely with the Senior Librarian – Children and Youth, you will have the opportunity to connect with local communities through a variety of programmes, delivered both in our library and out in our community. 

you can view a copy of the position description here

He kōrero mōu: About you
 
Blockhouse Bay Library is a busy community library serving a literary community. We are looking for a flexible all-rounder to join and contribute as part of a high achieving, cohesive team.

We are looking for someone who:
•    Has proven ability to creatively engage with children and families.
•    Is motivated, organised, and able to design and deliver creative and engaging children and youth programmes, displays and resources. 
•    Is experienced, knowledgeable, and confident in using technology and digital tools to engage with parents, children and youth.
•    Has interest in readers advisory especially for parents, children and youth as our customers are passionate readers and users of the library..
•    Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.
•    Has a flexible and collaborative approach to work, excellent communication, and attention to detail.
•    Is resilient, adaptable, reliable and able to foster great relationships within the team and across the local board.
•    Has demonstrated experience in customer service.
•    Has a clean driver’s license.

Ngā āhuatanga kei a mātou: What we offer

You will receive dedicated training and development to help build your career and on top of this, you will also gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. Along with the benefits that come with Auckland's largest employer, you will also be part of Australasia's largest public library network.

If you are enthusiastic about delivering children and youth library services, have a passion for literature and technology and can help others share your passion, we want to hear from you today!

Come be part of an exciting team making a difference to the community in Auckland.

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now!

Application close date: Thursday 9th October 2025

Salary: $70,050

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.