Library and Council Services Assistant

He angitūtanga: The opportunity

Become part of this dynamic team as a Libraries & Council Service Assistant. While based at Central City Library, you will need to have the flexibility to work the entire Hub including Te Wharekura and the Ellen Melville Centre.

This is a permanent part time 20 hours position per week. Current work shift below but flexibility may be required:

• Thursday, Friday, Saturday with a late night on Friday

We are a focused and committed team who take pride in delivery excellence in customer experience. Our libraries and council service assistants play a vital role in contributing to digital literacy, community outreach and reading programmes with our tamariki and rangatahi.

He kōrero mōu: About you

You will have strong people skills, are flexible and adaptable to our learning library environment. You have a passion for customer service with a positive attitude to serving people of all ages and backgrounds.  You are eager to learn new skills and thrive in a busy work environment.

 
We are looking for a team member who:

• Demonstrates an understanding of Te Ao Maori values and principles
• Understands and uses technology with confidence
• Is reliable, enjoys fostering great relationships with our community
• Can demonstrate experience working with a diverse range of people
• Demonstrates excellent written and communication skill

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a collaborative, purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. 

As part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now!

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement. 

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.  

Together, we can create a Tāmaki Makaurau we can all be proud of.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

To view a copy of the position description, click here 

 
Applications close Wednesday 1st October 2025

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.