Library and Council Services Assistant

He angitūtanga: The opportunity

The opportunity has arisen to work as a Libraries & Council Services Assistant in the Waitematā Local Board Libraries, based at Leys Institute Little Library. This will require you to be flexible as you may need to work from other sites within the local board area, such as Parnell and Grey Lynn Library.
 
Leys Institute Little Library is a small library serving a community of passionate readers. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be helping customers from all walks of life.

Our library is open Monday – Friday 9am – 6pm and Saturday 9am – 4pm. 
 
The role:

• Permanent part time role
• 38 hours per week
• Libraries and Council Services Assistant (Band E)
• Tue – Sat (Tuesday at Parnell Library, and Thursday and Friday closing shift)

You can view a copy of the position description here

This is a particularly exciting time to join us, as you’ll be joining our team at Little Leys (our current temporary library space), during the final chapter of the restoration of the beloved Leys Institute Library and help welcome people back to Big Leys when we reopen in 2028. 

He kōrero mōu: About you

You will have strong people skills, are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.
 
We are looking for someone who:

• Is digitally confident and skilled in social media. Understands and uses technology creatively and with confidence, able to support customers to successfully use information resources and devices.
• Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.
• Is reliable, adaptable and fosters great relationships with the team and our community.
• Demonstrates excellent written and communication skills with a strong people focus.
• Demonstrates an understanding of Te Ao Māori values and principles.
   

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. 
 
As part of the wider Auckland Council whānau, you’ll also enjoy:

• Four weeks of annual leave (plus an extra week after five years’ service)
• The option to purchase an additional week of annual leave
• One day of leave per year to participate in community service
• Staff discounts at Auckland Council attractions, including the Auckland Zoo, Art Gallery, and Maritime Museum
• Access to discounted health and life insurance

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many. 

Applications close Tuesday 30th September 2025

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now!

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.