Libraries & Council Services Assistant

• Serve customers in a vibrant and exciting library
• Learn new skills and engage with the local community
• Help shape engaging library programmes and services

He angitūtanga: The opportunity

Opportunities have arisen to work as a Library & Council Service Assistant in Whau Local Board Libraries, based at Blockhouse Bay Library. This will require you to be flexible as you may need to work from other sites within the local board areas, such as Avondale and New Lynn.

Blockhouse Bay Library is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment.

We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be supporting customers from all walks of life.

Many of our libraries are open 7 days a week so flexibility around working days, including weekends and late nights, is required. We are looking to fill a 30-hr permanent part-time role. Shifts below:

• Sunday: 11.30am – 4pm
• Monday: 8.30am – 5.30pm
• Thursday: 9am – 6pm
• Friday: 8.30am – 5.30pm

 
He kōrero mōu: About you

You will have strong people skills, are flexible and adaptable to our library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.

 
We are looking for a team member who:

• Is collaborative, creative and enthusiastic in planning, promoting and delivering events and programmes
• Understands and uses technology with confidence, able to support customers to successfully use information resources and devices
• Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.
• Is reliable, adaptable and fosters great relationships with the team and our community
• Can demonstrate experience working with a diverse range of people
• Demonstrates excellent written and communication skills with a strong people focus
• Demonstrates an understanding of Te Ao Māori values and principles
• Has a clean driver’s licence

Ngā āhuatanga kei a mātou: What we offer

We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. 

As part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now!

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

To view a copy of the position description, click here. 

Applications close 19 June 2025

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.