Libraries & Council Services Assistant

He angitūtanga: The opportunity

Three opportunities have arisen to work as a Library & Council Service Assistant in the Albert-Eden and Puketāpapa Local Board Libraries, based at Mt Roskill Library. This will require you to be flexible as you may need to work from other sites within the local board areas, such as Epsom, Point Chevalier, and Mount Albert Libraries

Mt Roskill Library is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment.

We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be supporting customers from all walks of life.

 
He kōrero mōu: About you

Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and strong digital skills will ensure that you are able to successfully engage with our customers and provide excellent customer service. You are eager to learn new skills, enjoy serving customers, and you thrive in a busy work environment.

Given the vibrant cultural and linguistic diversity of the local area the ability to speak language/s in addition to English will be an advantage.

 
We are looking for someone who:

• Is positive, energetic, creative, multi-tasker with a can-do attitude where no job is too big or small.
• Understands and uses technology with confidence, able to support customers to successfully use information resources and devices.
• Is reliable, adaptable and fosters great relationships, positively influencing others within the team.
• Possesses excellent communication skills with a strong people and empathy focus.
• Enjoys working with people from diverse backgrounds.
• Demonstrates excellent written and communication skills.
• Has knowledge/understanding of Te Ao Māori or willingness to learn.
• Current driving licence is desirable

Ngā āhuatanga kei a mātou: What we offer

Along with the benefits that come with being a part of Auckland's largest employer, you will also be part of Australasia's largest public libraries and can make an impact in one of New Zealand's fastest growing cities. 

You’ll have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts!

If you have the skills we are looking for, have a positive attitude, and want to be part of a fabulous team, Apply now!

You can find a copy of the position description HERE

Applications close: Thursday 30th January 2025

Salary Range: $55-65k

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.