Channel Specialist

He angitūtanga: The opportunity

Auckland Council’s Communications department has an exciting opportunity for a Channel Specialist to join the Channel and Production team on a fixed term contract from January to October 2026..

In this role, you’ll manage and optimise some of our most high-profile channels, including OurAuckland. It’s ideal for someone who enjoys using data-driven insights to improve performance and deliver great outcomes.

You’ll:
•    Oversee the smooth running of the council’s email platform in partnership with internal and external teams
•    Work with stakeholders to deliver and refine key communications such as the quarterly Ratepayer’s Update
•    Translate data to help drive effectiveness and engagement
•    Keep OurAuckland roadmaps up to date and support channel optimisation projects

You can view a copy of the position description here

He kōrero mōu: About you

You’re proactive, data-minded, and love making channels work smarter. You may come from a product management, research or marketing background, and you’re just as comfortable being hands-on as you are coming up with feature enhancements. 

Strong relationship-building skills and experience working with a wide variety of stakeholders are essential. You’re organised, resilient and have a customer-first mindset. An appreciation of te ao Māori and confidence using te reo Māori in everyday communication are a plus.

You’ll bring:
•    Product or channel management experience
•    Understanding of marketing and digital communication
•    Ability to translate insights into actionable improvements
•    Experience in a complex organisation

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now!

Application close date: 20th November 2026

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.