Title:  Business Services Coordinator | Auckland Zoo

He angitūtanga: The opportunity

Business Service Co-ordinator

Auckland Zoo is a community-serving cultural organisation with a mission to ‘bring people together to build a future for wildlife’. Through science, learning & training, and strengthening our relationship with Te Ao Māori, we strive for excellence in animal care & welfare, conserve wildlife in the wild and nurture a lifelong connection with nature to enhance the well-being of our communities.

We’re looking for a proactive and adaptable Business Services Coordinator to join our tight-knit team at Auckland Zoo, part of the wider Tātaki Auckland Unlimited whānau. In this multi-faceted role, you’ll provide vital operational services, maintain and improve administrative systems and processes, and support both project and people function.

You’ll work across a variety of areas — from supporting the leadership and people teams, managing reception duties, to helping streamline workflows and even coordinating projects.

The role is 40 hours per week and reports to the Business Service Lead.

To review the full position description, please click here: Business Service Coordinator

He kōrero mōu: About you

It is essential that you have:

• A relevant tertiary qualification and experience in a similar high-level administrative role.
• Confidence in juggling multiple tasks, solving problems, and staying calm under pressure.
• A friendly and professional manner, ensuring excellent reception and communication experiences for both internal and external visitors.
• A continuous improvement mindset — always looking for ways to do things better.
• Proven experience supporting senior leadership or complex teams.
• Strong communication skills and a commitment to excellent customer service.
• A positive, solution-focused attitude - approaching challenges with enthusiasm and committed to finding effective solutions in any situation.
• A collaborative, can-do attitude and respect for Te Ao Māori and tikanga practices.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Zoo, you’ll be joining a passionate team that’s dedicated to conservation, sustainability, and exceptional visitor experiences. This is also an opportunity to work in a culturally rich environment that honours Te Tiriti o Waitangi and embraces te ao Māori. 

Salary range:  $58,000 to $68,000 per annum, based on skillset and experience.

There is also an ever-growing range of discounts and partnership benefits, for a snapshot of these please click here: Snapshot

We’re a fun, enthusiastic and hard-working team that is passionate about Auckland Zoo’s mission to build a future for wildlife and wild places.  We value diverse perspectives and experiences and welcome individuals who share our commitment to making a meaningful impact.

For more information on Auckland Zoo, please visit our website.

Tono mo te mahi/To Apply

• Please provide a bespoke cover letter (max 1 page) and a concise CV (max. 3 pages)
• You do not need to add your roles in the non-mandatory fields if your CV is up to date.
• You must already have the right to live and work full time (40 hours per week), in New Zealand,  at the time of your application.
• Applications close at 11.59pm on 28 April 2025

We reserve the right to close this advert before the close date, if we receive a high volume of suitable candidates within the first week, so please apply as soon as possible. 

If you have specific questions after reading the advert and PD, please contact:

gina.seward@aucklandcouncil.govt.nz.

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process. 

Employees in receipt of salary protection and/or on the predecessor Tātaki Auckland Unlimited terms and conditions of employment, please note that the salary protection and/or predecessor Auckland Unlimited terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Unlimited terms and conditions.

Please note you may be required to conduct Police Vetting, MOJ and/or Drug and Alcohol testing checks if your role requires this and any other pre-employment checks required including eligibility to work in NZ, references and qualification checks if you are the preferred candidate.

#zoo

#This is an on-site position