Associate Quality Assurance Assessor

• Newly created role – shape and influence Auckland Council’s quality assurance approach from the ground up.
• Impactful work – conduct audits and improvements that directly enhance services for our communities.
• Professional growth – join a supportive, collaborative team and develop your expertise in regulated environments.

He angitūtanga: The opportunity

Ready to make your mark in a newly created role where detail truly matters? Join Auckland Council’s Performance, Information and Assurance team within the Resilience and Infrastructure directorate as our next Associate Quality Assurance Assessor.

Starting mid to late January 2026, this is your opportunity to shape how Auckland Council measures and improves the quality of its regulated services. You’ll dive into the systems and processes that keep our city running, from building and environmental health to other compliance areas, ensuring they meet both legislative standards and the expectations of our communities.

If you’re a detail-oriented professional who enjoys understanding how things work (and how they can work better), this role offers a genuine chance to make an impact.

• Salary range: $100,000 – $110,000 (depending on experience)
• Permanent, full-time position. This is a hybrid position.

You could expect to work on:

• Conduct independent audits of systems and processes to ensure compliance and quality.
• Analyse results and translate findings into practical, meaningful improvements.
• Collaborate with managers to resolve non-conformances and strengthen performance.
• Provide insight and guidance to teams, building a culture of learning and accountability.
• Help shape a new approach to assurance across one of New Zealand’s most complex organisations.

He kōrero mōu: About you

You’re naturally analytical and thrive in environments where accuracy and integrity matter. Ideally, you’ll have experience in a regulated or compliance-based field (like building, planning, food, or alcohol licensing) and an interest in continuous improvement.

You’ll bring a calm, collaborative mindset, strong communication and report-writing skills, and confidence navigating complex systems or standards such as the Building Act, Resource Management Act, or ISO/IEC 17020.

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.
 
We offer a range of employee benefits and proudly support flexible working options where possible. 

You’ll have access to a range of fantastic Auckland Council benefits, EAP services, an Oranga Day and discounted Leisure Centre membership and a range of other partnership discounts!

View a snapshot of some of our employee benefits here: 
https://drive.google.com/file/d/1HCrGnm_Fy1RMrhSkvVZaf3GPtZDk3BLd/view?usp=sharing

We are a diverse organisation – we value diversity in our thinking, and we can only achieve that with a diverse team!

Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many.

Tono Mai: Apply Now!

You can find the position description here
Applications close: Thursday 27th November 2025

Please note: Qualification Checks will be conducted along with other relevant pre-employment checks required for employment with Auckland Council.

Our employer Kiwisaver contribution is additional to base salary offered.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
  

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