Volunteer Coordinator

He angitūtanga: The opportunity

Volunteer Coordinator – Auckland Zoo

Auckland Zoo’s mission is to bring people together to build a future for wildlife. We achieve this by demonstrating care for wildlife, inspiring visitors to value wildlife, supporting conservation efforts, and fostering a high-performance culture.

As the Volunteer Coordinator, you will take charge of the daily operations of our Volunteer Programme, managing a team of 15–20 volunteers each day and overseeing a total of around 180 volunteers. Your mission will be to ensure the volunteer team is effectively engaged and aligned with the Zoo’s goals, enhancing the visitor experience, and supporting our Animal Care and Conservation teams.

This is a permanent, full-time position (37.5 hours) working rostered days of Sunday to Thursday.

He kōrero mōu: About you

We are looking for someone with leadership experience and the confidence to excel in a sole-charge role, combined with a background in training, coaching, or working in adult learning environments. Strong organizational, communication, and relationship management skills are essential, along with a passion for visitor engagement and delivering exceptional customer service. The role also requires reasonable fitness to actively oversee and support volunteer activities across the Zoo.

To guide you further you will ideally have a qualification in teaching, adult learning, or social sciences, or equivalent practical experience.

Ngā āhuatanga kei a mātou: What we offer

This fantastic role enables you to work in a fun and stimulating environment, in lovely surroundings and to mix and mingle with a broad variety of people. By becoming part of our team, you’ll contribute to wildlife conservation and inspire visitors to connect with nature.

The salary for this role is $63,000 - $65,850 (per annum, skills and experience dependant)  

We have a range of partnership discounts and benefits; a snapshot can be viewed Here

At Auckland Zoo, we honour te ao Māori and embrace diversity and inclusion in everything we do.

Tono mo te mahi/To Apply 

• Please provide a bespoke cover letter
• No need to add your roles in the non-mandatory fields if your CV is up to date
• You need to have the right to work in NZ already. We are unable to support visa applications for this role
• Close date: 3 January at 23:59

To read the full position description please click here: Volunteer Coordinator

If you have any questions after reading the advert and PD, please reach out to me on gina.seward@aucklandcouncil.govt.nz

If you’re ready to make a difference and lead our volunteers in creating unforgettable experiences at Auckland Zoo, we’d love to hear from you!

This is a safety sensitive role so will require drug and alcohol testing as part of the pre-employment checks.

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Employees in receipt of salary protection and/or on the predecessor Tātaki Auckland Unlimited terms and conditions of employment, please note that the salary protection and/or predecessor Auckland Unlimited terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Unlimited terms and conditions.

Tātaki Auckland Unlimited strongly encourages our employees to be fully vaccinated.