Regulatory Support Officer

• Permanent Full-time role based at Manukau Hub
• Varied and challenging role in a supportive team environment
• Long term career development opportunities on offer

He angitūtanga: The opportunity 

Auckland Council Resource consent team is looking for a permanent full time Regulatory Support Officers. You will play a vital part in providing process support to the Planning team. Through attention to detail and accuracy, you will be conveying and collating information in relation to the receipt, recording, and issuing of consents, and associated financial transactions. As well as offering administrative support to Planners and specialists.

Your adherence to business rules and processes is essential. To ensure our systems are accurate and well-maintained, attention to detail will be vital. This will support the smooth processing of consent applications, financial processes, management of stakeholders, and responses to customer enquiries.

He kōrero mōu: About you

We are seeking a person with a high-level administrative background who is system savvy, competent in the use of MS Office applications and can easily adapt to new systems.

You will be a resilient person with a focus on customer-centric delivery. This means providing prompt and accurate responses to all customer queries. Essential to this role will be the ability to thrive under pressure, juggle competing priorities all while working within timelines and targets.

This team works collaboratively therefore your experience building and maintaining relationships will be key.

Ngā āhuatanga kei a mātou: What we offer
 

Help make Auckland a safe and healthy city, a great place to live, work and play, with an outstanding environment for now and future generations. Auckland Council’s Planning & Resource Consents department is an integral part of this by delivering consenting services which are consistent, easy to use and provide quality outcomes to customers and the environment of the Auckland region. Your team ensures that internal and external customers and applicants receive a seamless service along the way! 

You’ll be joining a team of passionate administrators, who are working towards providing the best local and regional consenting services for Aucklanders. Our team is results-driven and genuinely want to help our customers to realise their property dreams. This varied role offers you a different challenge every day and will offer you the empowerment of your own learning to enable you to continually grow your knowledge within our team. 

Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many.

As part of our Auckland Council Group, you’ll also have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts! Click HERE to find out more about our employee benefits package.

If this sounds like your next career step, apply today with your cover letter and CV! Tono Mai: Apply Now!

You can find the position description HERE

Applications close: 25 October 2024

Salary range $55,000 - $62,000 (depending on skillset and experience)

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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