Regulatory Support Officer

Date: 28 Mar 2024

Location: Auckland Wide, NZ, 1010

Company: Auckland Council


He angitūtanga: The opportunity 


Auckland Council’s Regulatory Services division is looking for a number of permanent full time Regulatory Support Officers. You will play a vital part in providing process support to the Regulatory Engineering and Resource Consents teams. Through attention to detail and accuracy, you will be conveying and collating information in relation to the receipt, recording, and issuing of resource consents, subdivisions and associated financial transactions. As well as offering administrative support to planners and specialists.


Your adherence to business rules and processes is essential. To ensure our systems are accurate and well-maintained, attention to detail will be vital. This will support the smooth processing of consent applications, financial processes, management of stakeholders, and responses to customer enquiries.


He kōrero mōu: About you


We are seeking a person with a high-level administrative background who is system savvy, competent in the use of MS Office applications and can easily adapt to new systems.


You will be a resilient person with a focus on customer-centric delivery. This means providing prompt and accurate responses to all customer queries. Essential to this role will be the ability to thrive under pressure, juggle competing priorities all while working within timelines and targets.


This team works collaboratively therefore your experience building and maintaining relationships will be key.


Ngā āhuatanga kei a mātou: What we offer


Help make Auckland a safe and healthy city, a great place to live, work and play, with an outstanding environment for now and future generations. Auckland Council’s Regulatory Engineering and Resource Consents department is an integral part of this by delivering consenting services which are consistent, easy to use and provide quality outcomes to customers and the environment of the Auckland region. Your team ensures that internal and external customers and applicants receive a seamless service along the way! 


You’ll be joining a team of passionate administrators, who are working towards providing the best local and regional consenting services for Aucklanders. Our team is results-driven and genuinely want to help our customers to realise their property dreams. This varied role offers you a different challenge every day and will offer you the empowerment of your own learning to enable you to continually grow your knowledge within our team. 


Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many.


As part of our Auckland Council Group, you’ll also have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts! Click HERE to find out more about our employee benefits package.


If this sounds like your next career step, apply today with your cover letter and CV! Tono Mai: Apply Now!


You can find the position description HERE

Applications close: 17 April 2024


Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.


Auckland Council strongly encourages our employees to be fully vaccinated.


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