Regulatory Support Advisor | Auckland Central

Date: 13 Feb 2024

Location: Auckland Wide, NZ, 1010

Company: Auckland Council


He angitūtanga: The opportunity

Auckland Council's Building Consents provide local and regional building consenting services to ensure Auckland has safe and sustainable buildings.


This is an excellent opportunity for highly skilled, motivated, and enthusiastic individual to join our Regulatory Support Advisor team. As an Advisor you will be responsible driving system enhancements, ensuring quality assurance, delivering project improvements, and rolling out training to the wider team. This role offers an exciting opportunity to make a significant impact on our organization's operations and contribute to our ongoing success.


Day-to-day you could expect to work on:


  • Collaborate with cross-functional teams to identify and prioritise system enhancements and project improvements.
  • Conducting thorough quality assurance testing to ensure the reliability, functionality, and performance of system enhancements.
  • Developing and delivering training to support the wider teams on new processes, systems, and technologies.
  • Work closely with stakeholders to ensure Promapp guides accurately reflect current processes and best practices.


He kōrero mōu: About you

With a minimum of 5 years experience in business, systems or process management preferred, ideally in a regulatory environment, you'll be in your element dealing with the various customer queries that come through. Excellent written and verbal communication skills are non-negotiable as well as strong interpersonal skills. Having previous building industry experience would be advantageous.


We will be looking for specific experience with:


  • 2-3 years’ experience in training and/ or Team management
  • Minimum of 5-6 years’ experience in business, systems or process management preferred, ideally in a regulatory environment.
  • Demonstrated experience in process improvement and translation of policy into operational process.
  • Knowledge of legislation, regulations and standards concerning local government operations
  • Experience in use of Microsoft Office applications (Excel, Word, Visio, Access, PowerPoint Outlook/ Promapp’s)


Ngā āhuatanga kei a mātou: What we offer


This is a great opportunity to be a part of our Auckland Council's Building Consents team and make a positive contribution to this large and passionate team. It will be your chance to assist Auckland Council to achieve our vision of making Auckland a world class city.


Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many.


In return for your hard work, you will be rewarded with a competitive salary and be a part of a friendly and collaborative team that is dedicated to our customers. As part of our Auckland Council Group, you will also gain access to many benefits and discounts. Click HERE to find out more about our employee benefits package.


Our employer Kiwisaver contribution is additional to base salary offered.


If you see your next career opportunity in a position where no two days are the same, this role is for you. Don't miss your opportunity! Tono Mai: Apply Now!


You can find the position description HERE

Applications close: 27 February 2024

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.


Auckland Council strongly encourages our employees to be fully vaccinated.


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