People Advisor - Fixed Term until June 2027

He angitūtanga: The opportunity 

 
As a People Advisor, you’ll be the first point of contact for our kaimahi, delivering high-quality, consistent, and timely HR advice, guidance, and support. You’ll play a key role in building organisational capability by empowering our people to confidently navigate and make the most of our HR systems, tools, and resources.

This is a fast-paced, phone-based role involving both inbound and outbound calls. You’ll support a diverse workforce of over 8,000 staff, responding to a wide range of HR queries and delivering a positive, people-focused experience in every interaction.

Click here to view the Position Description. 

He kōrero mōu: About you

You’ll bring at least three years’ experience as a trusted business advisor, with strong expertise in delivering HR operational support.

Ideally, you’ve worked in a high-volume, customer-focused environment and have a high level of emotional intelligence, along with the resilience to navigate challenging situations. Some familiarity with New Zealand employment legislation or Auckland Council employment policies would be an advantage.

You’ll be a confident communicator, both written and verbal, and comfortable balancing competing priorities while staying organised. As the role involves working with our internal systems, you’ll also be confident using technology.

Above all, you’ll demonstrate a high level of professionalism and be comfortable working with sensitive and confidential information.
 
Ngā āhuatanga kei a mātou: What we offer

No two days will be the same when you join our welcoming and dynamic People Advice team, where we have a strong commitment to continuous improvement. While not losing sight of what we are here to do, our team also likes to have fun at work, regularly having events and theme days. 

On top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:
•    Four weeks annual leave, plus an additional week after five years
•    Additional day of leave for community activities
•    Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery
•    Discounted Health & Life Insurance Policies
•    Fareshare – Receive 25% discount on public transport fares
•    3.5% KiwiSaver on top of your salary

See a wider range of our benefits here.
 

We’re passionate about making a difference to Auckland through support of our internal kaimahi. Success in this position will expose you to a wide range of development and upskilling opportunities across the wider People Services division.
 

If you are a problem solver with a passion for providing great customer service, we would love to hear from you!
We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.

Tono inaianei: Apply Now!

Applications close Monday 17th August 2026 at 11:59pm
Band F

We are expecting to appoint the successful applicant at a salary of between $78 - $82k per annum, depending upon skills & experience. 

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage.

Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at privacy@aucklandcouncil.govt.nz .

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.