Membership Services Manager - Amotai

 
He kōrero mō mātou | About us 
Amotai is Aotearoa’s supplier diversity intermediary, connecting Māori and Pasifika-owned businesses with buyers seeking goods, services, and works. We maintain a national directory of verified businesses and support buyers to diversify their supply chains. Amotai—meaning the swell in the tide—symbolises collective progress, driving sustainable business opportunities to grow a prosperous Auckland region and a more equitable New Zealand economy. 

 
He angitūtanga: The Opportunity 

We now have a pivotal role for a Membership Services Manager to lead a dynamic team enhancing Amotai’s supplier diversity programme and ensuring exceptional service for our members.  This is a unique opportunity to drive the growth and success of Māori and Pasifika businesses within government and corporate supply chains, creating more local, diverse, and resilient supply chains for the future. 
 

As a key member of the Amotai Lead team, the Membership Services Manager will lead the development of strategies and services that add value to our members and provide a strong foundation for the long-term sustainability of Amotai. 

Your key responsibilities will include:

• Lead the development and continuous refinement of Amotai’s membership strategy, aligning with business growth and member satisfaction. 

• Support a team to achieve the membership strategy and related revenue targets and KPIs, ensuring high-performance outcomes. 

• Build and nurture strategic relationships across iwi, government, and private sector to support the growth and understanding of supplier diversity across the country 

• Oversee team training and development, embedding best practices in member management, governance, and operational delivery. 

• Foster a culture of continuous improvement, identifying opportunities to innovate and enhance operational efficiency. 

He kōrero mōū: About you 

You bring a wealth of experience and leadership, backed by a degree-level qualification in business management, strategy, commerce, law, or a related field. With over 10+ years in leadership roles, you have honed your ability to drive strategic change and innovative solutions, always with a focus on enhancing socio-economic outcomes. You have a proven track record in building high-performing teams and forging strong, strategic relationships with stakeholders across diverse sectors. Your deep understanding of tikanga Māori and your commitment to advancing Māori business opportunities under the principles of Te Tiriti o Waitangi are central to your leadership style. You are adept at managing complex projects and driving socio-economic outcomes, ensuring your teams achieve measurable results while navigating change with agility and adaptability. 

Ngā āhuatanga kei a mātou: What We Offer 

At Amotai, you will be part of a passionate and forward-thinking team that is committed to creating real change for Māori and Pasifika businesses. You’ll work in a supportive, agile environment where your contributions will directly impact Amotai’s growth and success. We are committed to continuous improvement and professional development, ensuring you have the tools and support needed to thrive. As part of the wider Auckland Council Group, you’ll gain access to many benefits and discounts, including discounted financial services and insurance, entertainment, lifestyle and more. As part of the wider Auckland Council Group, you’ll gain access to many benefits and discounts, including discounted financial services and insurance, entertainment, lifestyle and more. 

Me Tono Ināianei!: Apply Now! 
Applications will be reviewed as they are received, and suitable candidates may be invited for an interview before the advertised closing date.    

Applications close:  Wednesday 16th April 2025 

Please note this is a fixed term opportunity until the end of (month) 2027  
To view full position description click here

If you have pātai about this exciting opportunity please īmēra: kim.lovett@aucklandcouncil.govt.nz 

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.