EA - Business Services Lead

Help power the people and systems behind some of Tāmaki Makaurau Auckland’s most important cultural events and destination experiences. 

At Tātaki Auckland Unlimited, we work to make Auckland a vibrant place to live and visit, through events, experiences and taonga (treasures).  

As a proud Auckland Council-controlled organisation, we’re seeking an exceptional Executive Assistant – Business Services Lead to primarily support our Digital Services and Marketing, Communications and Growth rōpū. These fast-paced and high-impact portfolios are at the centre of how we connect with audiences and grow Auckland’s reputation. Join us to help connect communities, celebrate identity and grow Auckland’s reputation as a world-class place to live, visit and belong. 

He angitūtanga: The opportunity 

You’ll be joining a fast-moving, collaborative environment where initiative, creativity, innovation and adaptability are highly valued. 

You’ll provide excellence in senior administration and operational support, helping ensure the smooth and professional running of the business on behalf of the Directors and Senior Leadership Teams. 

Working closely with senior leaders, you’ll manage workflows, coordinate priorities and support critical business services and projects. You’ll also work alongside other Business Services Leads to maximise organisational efficiency and support continuous improvement across systems and processes. 

Key responsibilities 

• Provide effective senior office administration for the Directors and Senior Leadership Teams 

• Support the championing and embedding of team culture and values 

• Manage workloads to ensure deadlines are met to a high professional standard 

• Support task management, travel requests, procurement activities and purchase orders 

• Participate in and coordinate projects or initiatives, particularly those involving operational processes or business systems 

• Develop business reporting to inform process improvement 

• Build and maintain strong relationships across Tātaki Auckland Unlimited and Auckland Council 

• Support the integration and quality assurance of critical projects as required 

He kōrero mōu: About you 

You’re an experienced Executive Assistant or Business Support Professional with a strong track record supporting senior leaders in a complex organisation. 

You bring: 

• Excellent time management and organisational skills, with strong attention to detail 

• The ability to manage conflicting demands and work under pressure 

• Strong interpersonal and relationship management skills, working with a diverse range of stakeholders to achieve shared outcomes 

• Sound judgement, problem-solving ability and analytical thinking 

• Experience supporting projects or contributing to process or system improvement 

• Discretion handling sensitive information with care 

• Resilience, adaptability and the ability to work in a fast-changing environment 

• Strong capability across Microsoft Office and organisational systems, including finance, procurement, risk, HR and collaboration tools such as SharePoint, Teams and Asana 

• Excellent technology skills, with experience using reporting and business systems to support operational efficiency and continuous improvement.

• You value collaboration, contribute to an inclusive working environment, and are open to building your capability in te reo Māori and tikanga.  

Ngā āhuatanga kei a mātou: What we offer 

Be part of a supportive and collaborative team that values strong relationships and a positive, can-do approach.  

In return for your mahi, we offer: 

• The opportunity to work closely with senior leaders and influential partners 

• A competitive salary and Auckland Council employee benefits 

• Flexible working options and development opportunities 

• Meaningful work that helps shape Auckland’s future and strengthens connections with communities and stakeholders. 

Click  here to view the position description
Me Tono Ināianei!: Apply Now!
Applications close: 29 March 2026 

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.