Communications and Engagement Advisor

•    Be part of a transformational change journey that centres people and equity
•    Design and deliver impactful communications across the Auckland Council Group
•    Support positive adoption of new ways of working through strong stakeholder engagement

He angitūtanga: The opportunity
Auckland Council Group is seeking a Communications and Engagement Advisor to support the successful delivery of our Group Shared Services (GSS) programme. This is a rare opportunity to help shape how information is shared, how change is understood, and how we bring people on a journey of transformation across the Council Group.

You’ll play a critical role in building awareness and engagement through well-planned, inclusive, and timely internal communications. Working alongside our GSS leadership, project teams, and communications colleagues across the group, you’ll be at the heart of a complex change programme that aims to streamline and innovate shared services for the benefit of all kaimahi.

Te hiranga o tēnei mahi: Why this role matters
The Group Shared Services (GSS) programme is a foundational step in simplifying, aligning, and scaling service delivery across the Auckland Council Group. Focus is on moving to streamlined common functions and activities, eliminated duplication and ensuring consistent, high quality shared services powered by fit for purpose technologies - as well as enabling greater joined up innovation.

As our Communications and Engagement Advisor, you’ll ensure people across the organisation understand what’s changing, why it matters, and how it impacts them. Through compelling communications, you’ll help reduce uncertainty, foster trust, and celebrate progress as we embed new ways of working across the group.
You’ll also support our commitment to building shared services that reflect and uphold the principles of te ao Māori and Te Tiriti o Waitangi — ensuring these values are reflected in how we speak, engage, and support our kaimahi.

Ngā kawenga matua: Key responsibilities
•    Deliver engaging, timely, and audience-focused communications that support the GSS programme and its transformation goals
•    Collaborate with GSS leaders, project teams, and Council entity comms teams to ensure consistent, aligned messaging across the Auckland Council Group
•    Develop high-quality content across internal channels, including newsletters, intranet updates, info packs and leadership comms
•    Provide trusted communications advice and support to GSS projects, contributing to change adoption and stakeholder understanding
•    Measure the effectiveness of communications and use insights to continuously improve content, channels, and engagement outcomes

To view full position description - click here 

He kōrero mōu: About you
You’re a strategic communicator who brings clarity, empathy, and cultural awareness to your work. Confident in fast-paced environments, you know how to tailor messaging for diverse audiences, manage competing priorities, and support people through complex transformation. You build trusted relationships easily and understand how communications can make change feel more human.

You’ll bring:
•    5+ years’ experience in communications, PR, or stakeholder engagement
•    A proven track record supporting large-scale transformation
•    Excellent writing and editing skills across multiple channels
•    Experience in or with the public sector is advantageous
 

Ngā āhuatanga kei a mātou: What we offer
At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.5 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.  We are committed to creating a workplace where all kaimahi feel seen, heard, and supported.  Auckland Council proudly upholds the principles of diversity, equity, and inclusion. — we are accredited with the GenderTick and a signatory to the Pride Pledge. These commitments reflect our aspiration to be an organisation where everyone can thrive and contribute meaningfully.

As part of our organisation, you’ll benefit from:
 Flexible working arrangements – hybrid (3 days office, 2 days home) 
 4-5 weeks annual leave, hauora leave, and wellbeing support
 Inclusive parental leave and gender affirmation support
 Employee networks that foster belonging, identity, and shared learning
 

If you're a positive connector and strategic communicator who wants to make real impact, this is your chance to be part of a transformational programme for Tāmaki Makaurau.

Tono mai: Apply Now!
Applications close:  Sunday 18th May 2025
 

Salary: ($100k - $125k)

Hours: Hybrid working (2 days home, 3 days office). Flexible start and finish times.
Contract Type: Fixed term until June 2027

Auckland Council is an equal opportunity employer (EOE). We serve the diverse communities of Tāmaki Makaurau so encourage applications from everyone regardless of gender, ethnicity, age, educational background or religious belief, and from those who are disabled and/or neurodivergent. We are committed to making our hiring process accessible to everyone. If you need any adjustments at any stage of the recruitment process, please let us know.