Casual Team Member, Network Support (Lifeguard)

Date: 12-Jul-2021

Location: Auckland Wide, NZ, 1010

Company: Auckland Council


  • Earn a living wage and benefit from hours that work around you
  • Gain experience across a variety of centres with different customers, teams, and Team Leaders 
  • Progress your career with ongoing training and cross-functional development

He angitūtanga: The opportunity
Our Leisure Centres are more popular than ever, and as a team member (network support), you’ll have the opportunity to work across roles within our Leisure centres, especially as a Lifeguard and Customer Support. 


Lifeguards play a key part in ensuring that all customers not only have a fantastic experience but a safe one by:

  • Providing assistance to all pool users with quality supervision to ensure health and safety standards are upheld;
  • Providing customers and colleagues with accurate information on pool policies, Centre facilities, and aquatic safety; and
  • Supporting the delivery of Centre programmes and classes


By taking on additional roles such as Customer Support, you’ll have the opportunity to pick up more shifts than you would solely as a Lifeguard, so you can flex your hours up or down to suit your availability week-to-week. In doing so, you’ll be able to deliver outstanding, safe, and diverse customer experiences across our pool and leisure facilities. 


When joining our team as a casual team member (network support), you’ll be joining a team that’s proactive, dynamic, and contributes to our goal of enabling Aucklanders to Get Active Their Way.
He kōrero mōu: About you

Excellent communication skills, maturity, and reliability are key in this role as is being practically minded and using your initiative where required. 


Previous experience as a Lifeguard is advantageous, but if you’re a confident swimmer looking to upskill, we can support you with training. 


To excel within Customer Support, you’ll be friendly, outgoing, and committed to making a difference in our local communities. For the right candidate, there are also opportunities to work across Recreation and Fitness. 
Ngā āhuatanga kei a mātou: What we offer


You’ll be joining a team who are passionate about inspiring Aucklanders to be more active. As one of New Zealand’s largest employers, Auckland Council also offers a range of development opportunities and fantastic benefits.
We have multiple casual opportunities across 8* of our pool and leisure centres in varying functions. Our centres are open 7 days a week so flexibility will be key, with early morning shifts from 5:00 am and late shifts up to 10:00 pm as well as weekends.
*Locations: Albany, Birkenhead, East Coast Bays (Browns bay), Glenfield, Stanmore Bay, Takapuna, Tepid Baths (City centre), Westwave (Henderson).


Please note, this role requires attendance of short, mandatory training sessions which take place from September through to October, so availability around this time is essential. If you do not hold a current PLPC lifeguard qualification you will also need to be available to attend a 3-day PLPC course provided by Council.


If you have any questions regarding this role or the training sessions, please do not hesitate to contact Riana (riana.leef@aucklandcouncil.govt.nz). 


Applications close Sunday, 1st August 2021


This position is deemed a safety-sensitive position and will require pre-employment drug testing.
Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.


Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.