Title:  Assistant Manager Housekeeping

Assistant Manager - Housekeeping

Tātaki Auckland Unlimited is Tāmaki Makaurau Auckland’s economic and cultural agency that is committed to making our region a desirable place to live, work, visit, invest and do business. As an Auckland Council-controlled organisation, we deliver a co-ordinated, region-wide programme to maximise cultural, social, and economic benefits for our residents and visitors, as well as driving investment and innovation, to support Auckland businesses to thrive.  

He angitūtanga: The opportunity 

The Assistant Manager, Housekeeping, will support the Manager, Housekeeping in managing the multi-faceted Housekeeping teams across Tātaki Auckland Unlimited venues, focusing on delivering exceptional housekeeping services and best practice experiences for our clients and customers.

This role will support Front of House operations, Food and Beverage and overall delivery of events for Tātaki Auckland Unlimited, including planning and delivering Housekeeping requirements across a broad range of venue types from theatre, concerts to multi-day convention business events, as well as museum and art gallery spaces.

The Assistant Manager, Housekeeping will contribute, audit, identify, implement, and support the recruitment, training, and development needs of the Housekeeping Operations team, and provide leadership and mentoring to the Housekeeping Team Leaders who are people leaders within the Housekeeping Department.

You will improve staff performance, rostering efficiency, event procedures and work collaboratively with all departments and suppliers to deliver an efficient and safe operation throughout all Tātaki Auckland Unlimited venues and precincts.

He kōrero mōu: About you

Our ideal applicant will bring demonstrated management ability in substantial events, Hotel or related service industry organisations. You will have 3-5+ years' relevant experience leading Housekeeping operations in a large multidisciplinary and complex organisation; and bring a thorough knowledge in specialist areas in Venue management, Sustainability, Housekeeping Operations and Event Delivery.

You will have excellent written and oral communication skills, strong communication and relationship building skills and be customer service and visitor experience focused. You have strong interpersonal and negotiations skills, and the ability to build trust and strong partnerships and work collaboratively with multiple stakeholders, often with different agendas.

You will show demonstrated leadership skills and have experience in training and development of staff. You will bring a high level of resilience, problem solving and decision-making skills, using your professional judgment.

You support and promote the development of staff understanding and capability in te reo Māori, tikanga Māori, te ao Māori and te Tiriti o Waitangi and understand, demonstrate, and value the use of tikanga where appropriate. You will bring a demonstrated understanding of the cultural diversity within New Zealand and a commitment to positive working relationships with all cultural groups.

Ngā āhuatanga kei a mātou: What we offer

We are committed to diversity and have a culture built on trust and valuing individual and collective contributions.

• We offer a competitive salary, long service leave and learning and development opportunities.
• Work with a dynamic team who share a passion for making a difference
• As part of Auckland Council Group, you'll gain access to many benefits and discounts, including discounted financial services and insurance, entertainment, lifestyle discounts and more.
  
  

If you have a genuine desire to be part of a passionate team in a high-profile dynamic organisation creating positive outcomes for Auckland, then please apply now by submitting your CV and cover letter expressing your interest! 

Please use the following to view a copy of the position description
Applications close 5pm Fri 15 August

We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

#workingforauckland #hiring #TAU

This position is deemed a safety sensitive position and will require pre-employment drug testing.   

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.